Cafe/Restaurant Manager

Mohr Group; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Mohr Café & Deli in Burleigh Heads, QLD is seeking a full-time Café/Restaurant Manager to lead front-of-house operations across breakfast and lunch, ensuring a high-quality customer experience.

The successful candidate will recruit, train, roster and supervise staff, manage rostering and labour costs, coordinate with the Head Chef, oversee stock, cash handling, safety, and drive promotions and new revenue streams.

Qualifications

• Diploma of Hospitality Management or equivalent.
• At least 2 years full-time hospitality management experience.
• WHS and food safety standards awareness.
• Experience rostering and controlling labour costs.

Responsibilities

• Lead day-to-day front-of-house operations across breakfast and lunch service.
• Recruit, train, roster and supervise front-of-house staff, keeping labour costs in check.
• Monitor sales and venue performance via POS reporting and report results to owners.
• Coordinate service with Head Chef for menu changes, specials and quality standards.
• Manage stock levels, ordering and supplier relationships for front-of-house, beverage and deli lines.
• Oversee cash handling, end-of-day reconciliations and banking procedures.
• Ensure venue compliance with food safety, WHS and regulatory requirements.
• Handle customer feedback and build repeat and local trade.
• Assist with planning and executing promotions, events and new revenue streams.

Skills

Leadership

Customer service

Staff rostering

Communication

Barista experience

Cash handling

Education

Diploma of Hospitality Management

Tools

POS systems

Job description

Mohr Café & Deli (Vision Mohr Pty Ltd) have an excellent opportunity for a full-time Café / Restaurant Manager to join our team in Burleigh Heads, QLD.

Mohr is a premium, chef-led café and deli (approx. 38 seats) trading seven days, with meal prep, catering and wholesale food operations.

The successful candidate will be responsible for:

• Leading day-to-day front-of-house operations across breakfast and lunch service, ensuring a consistent, high-quality customer experience
• Recruiting, training, rostering and supervising front-of-house staff, keeping labour costs within budget and aligned to trading levels
• Monitoring sales, wage percentage and venue performance through POS reporting, and reporting results and recommendations to the owners
• Working closely with the Head Chef to coordinate service, menu changes, specials and quality standards between kitchen and floor
• Managing stock levels, ordering and supplier relationships for front-of-house, beverage and retail deli lines
• Overseeing cash handling, end-of-day reconciliations and banking procedures
• Ensuring the venue complies with food safety, WHS and relevant regulatory requirements
• Handling customer feedback and complaints, and building repeat and local trade
• Assisting with planning and executing promotions, events and new revenue streams alongside the management team

Applicants for this position should:

• Have relevant formal qualifications (e.g. Diploma of Hospitality Management or equivalent)
• At least 2 years of relevant full-time experience, in addition to formal qualifications
• In some cases, a number of (3–5) years full-time employment may be considered in place of formal qualifications
• Demonstrated experience managing staff rosters and labour costs in a high-volume hospitality venue
• Confident using POS and rostering systems
• 2+ years barista experience
• Strong leadership, communication and customer service skills
• Availability to work weekends as part of a 7-day rotating roster

Applications open

• This position is open to applications and expressions of interest for minimum 28 days from the date of publication.