Restaurant Manager

Cairns Colonial Club; Gold Coast City; On-site; AUD 75,000 - 85,000; Full time

Job summary

Espresso Cooly in Coolangatta, Queensland, is seeking an experienced Restaurant Manager to oversee day-to-day operations and ensure high-quality food and beverage service. You will lead front-of-house staff, manage rosters, monitor guest satisfaction, and work closely with kitchen teams to optimize service, hygiene, and cost control in a busy hospitality environment.

The role requires 1+ years of restaurant management experience, strong leadership and communication skills, and a solid

Qualifications

• 1+ years of restaurant management/ Supervisor experience.
• Strong interpersonal, leadership, and communication skills.
• Knowledge of food preparation and service.

Responsibilities

• Managing the day-to-day operations of the venue to ensure efficient and professional service.
• Supervising, training and coordinating front-of-house staff.
• Coordinating staff rosters, shifts and daily staffing requirements.
• Monitoring customer satisfaction and responding professionally to enquiries, feedback and complaints.
• Managing stock levels and coordinating the ordering of food, beverages and other supplies.
• Liaising with kitchen and front-of-house staff to ensure efficient service delivery.
• Monitoring operational costs and assisting with budgeting and cost control.
• Maintaining high standards of cleanliness, presentation and customer service.
• Overseeing reservations, table service and customer flow during service periods.
• Ensuring compliance with food safety, hygiene, workplace health and safety and applicable hospitality requirements.

Skills

Restaurant management

Leadership

Communication

Stock control

Hygiene knowledge

Job description

Position

Located in Coolangatta QLD 4225, Espresso Cooly, operated by The Trustee for Sun's Family Trust, is currently seeking an experienced and dedicated Restaurant Manager to oversee day-to-day operations and support the efficient delivery of food and beverage services.

Key Responsibilities

• Managing the day-to-day operations of the venue to ensure efficient and professional service.
• Supervising, training and coordinating front-of-house staff.
• Coordinating staff rosters, shifts and daily staffing requirements.
• Monitoring customer satisfaction and responding professionally to enquiries, feedback and complaints.
• Managing stock levels and coordinating the ordering of food, beverages and other supplies.
• Liaising with kitchen and front-of-house staff to ensure efficient service delivery.
• Monitoring operational costs and assisting with budgeting and cost control.
• Maintaining high standards of cleanliness, presentation and customer service.
• Overseeing reservations, table service and customer flow during service periods.
• Ensuring compliance with food safety, hygiene, workplace health and safety and applicable hospitality requirements.

Employment Details

• Job Type: Permanent / Full-time
• Salary: AUD $75,000 – $85,000 per annum
• Location: Coolangatta QLD 4225

Full Responsibilities

• Develop and implement operational policies and procedures.
• Maintain cleanliness and hygiene.
• Deal with customer complaints and resolve issues.

Qualifications

• 1+ years of restaurant management/ Supervisor experience
• Strong interpersonal, leadership, and communication skills
• Knowledge of food preparation and service
• Ability to manage personnel effectively
• Ability to multitask and work under pressure
• Ability to work flexible hours, including nights and weekends.

About You

• At least 1 year of relevant experience in restaurant management or a similar hospitality management role.
• Strong leadership, staff supervision and team management skills.
• Sound knowledge of food and beverage operations.
• Excellent organisational and time management skills.
• Strong customer service and interpersonal communication skills.
• Good understanding of stock control and day-to-day venue operations.
• Sound knowledge of food safety, hygiene and workplace health and safety requirements.
• Ability to work effectively in a busy hospitality environment.
• Strong problem-solving skills and attention to detail.