Cafe & Deli Manager - Lead Service & Growth

Mohr Group; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Job summary

Mohr Café & Deli in Burleigh Heads, QLD is seeking a full-time Café/Restaurant Manager to lead front-of-house operations across breakfast and lunch, ensuring a high-quality customer experience.

The successful candidate will recruit, train, roster and supervise staff, manage rostering and labour costs, coordinate with the Head Chef, oversee stock, cash handling, safety, and drive promotions and new revenue streams.

Qualifications

• Diploma of Hospitality Management or equivalent.
• At least 2 years full-time hospitality management experience.
• WHS and food safety standards awareness.
• Experience rostering and controlling labour costs.

Responsibilities

• Lead day-to-day front-of-house operations across breakfast and lunch service.
• Recruit, train, roster and supervise front-of-house staff, keeping labour costs in check.
• Monitor sales and venue performance via POS reporting and report results to owners.
• Coordinate service with Head Chef for menu changes, specials and quality standards.
• Manage stock levels, ordering and supplier relationships for front-of-house, beverage and deli lines.
• Oversee cash handling, end-of-day reconciliations and banking procedures.
• Ensure venue compliance with food safety, WHS and regulatory requirements.
• Handle customer feedback and build repeat and local trade.
• Assist with planning and executing promotions, events and new revenue streams.

Skills

Leadership

Customer service

Staff rostering

Communication

Barista experience

Cash handling

Education

Diploma of Hospitality Management

Tools

POS systems

Job description

Mohr Café & Deli in Burleigh Heads, QLD is seeking a full-time Café/Restaurant Manager to lead front-of-house operations across breakfast and lunch, ensuring a high-quality customer experience.

The successful candidate will recruit, train, roster and supervise staff, manage rostering and labour costs, coordinate with the Head Chef, oversee stock, cash handling, safety, and drive promotions and new revenue streams.