Café Manager: Lead, Train & Elevate Service

Officers Mess; Brisbane; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

Officers Mess in Brisbane is seeking a hands-on Café Manager to lead the café operations and deliver a standout customer experience. You’ll be on the floor, guiding the team and maintaining coffee quality in a busy restaurant setting.

You’ll manage rosters, training, stock control and customer enquiries, working closely with kitchen and front-of-house leadership to ensure smooth service on a Wednesday to Sunday roster.

Qualifikationen

• Previous experience as Café Manager or restaurant supervisor.
• Experience leading a café team and delivering service excellence.
• Strong organisational and time-management skills.

Aufgaben

• Lead, motivate and develop the café team.
• Ensure exceptional customer service and coffee quality.
• Manage rosters, breaks and daily staffing needs.
• Train new team members and oversee stock levels.
• Coordinate with kitchen and management for smooth service.
• Open/close the venue and uphold food safety standards.

Kenntnisse

Café leadership

Team motivation

Customer service

Roster management

Staff training

Stock control

Coffee preparation

Hygiene standards

Jobbeschreibung

Are you a hands-on hospitality leader who loves great coffee and creating an outstanding customer experience?

We’re looking for an enthusiastic and experienced Café Manager to join our team and take the lead in the day-to-day operation of our café within a busy restaurant environment.

This is a fantastic opportunity for someone who enjoys being on the floor, leading a team, building a positive workplace culture and making sure every customer walks away having had a great experience.

About the Role

As Café Manager, you’ll be responsible for the smooth and efficient operation of the café, working closely with the broader restaurant management team.

You’ll be responsible for:

Leading, motivating and developing the café team

Providing exceptional customer service and setting the standard for the team

Managing staff rosters, breaks and daily staffing requirements

Training and onboarding new team members

Ensuring coffee, standards are consistently maintained

Monitoring stock levels and assisting with ordering and stock control

Maintaining high standards of presentation, cleanliness and hygiene

Managing customer enquiries and resolving issues professionally

Ensuring venue policies, procedures and food safety requirements are followed

Working closely with kitchen and restaurant management to ensure smooth service

Opening and/or closing the venue as required

Supporting the wider management team with the successful operation of the venue

About You

We’re looking for someone who is confident, energetic and enjoys leading from the front.

You’ll ideally have:

Previous experience in a Café Manager, Restaurant Manager, Supervisor or similar hospitality leadership role

Experience with making coffees and other café beverages

Strong knowledge of café and restaurant operations

Excellent customer service and communication skills

Experience leading and developing a team

Strong organisational and time-management skills

The ability to remain calm and make good decisions during busy service periods

A positive, hands-on approach to management

The ability to work independently as well as part of a broader management team

Availability to work a flexible hospitality roster, operating Wednesday to Sunday.

Why Join Us?

We’re a growing hospitality business that values great people and great service.

In return, we offer:

A leadership role within a supportive hospitality team

A fun and fast-paced working environment

Opportunities for career progression

Training and development opportunities

Staff discounts and benefits

A hands-on role where you can make a genuine difference

The opportunity to be part of a growing Queensland hospitality business

Ready to take the next step?

If you’re an experienced hospitality professional who is ready to lead a team, deliver exceptional service and help drive the success of a busy café operation, we’d love to hear from you!

Apply now with your resume and tell us why you’d be a great fit for our team.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .