Business Systems Support Officer

Careers at Council; Sydney; On-site; AUD 83,000 - 97,000; Full time

Benefits offered by this job

Professional development

Wellness program

Values-driven culture

Job summary

Northern Beaches Council is seeking a Business Systems Support Officer on a full-time basis to provide technical and administrative support to two aquatic centres. You will coordinate and optimise business systems, manage data, and deliver excellent customer experiences.

Key duties include training staff on business applications, maintaining data and website content, and supporting governance through accurate record management and reconciliations.

Qualifications

• Strong communication and interpersonal skills.
• Ability to build effective relationships with staff and stakeholders.
• Commitment to continuous improvement and delivering positive customer outcomes.

Responsibilities

• Coordinate and optimise aquatic centre business systems to support efficient operations, accurate data management and positive customer experiences.
• Provide specialist systems expertise, training and support to staff, building capability and promoting the effective use of business applications and technology platforms.
• Maintain the integrity of business systems, databases, website content and operational information to ensure reliable, accessible and current information.
• Coordinate financial and administrative processes, including reconciliations, purchasing, accounts administration, compliance activities and record management, to support sound governance and operational effectiveness.

Skills

Communication

Interpersonal skills

Collaboration

Job description

Title: Business Systems Support Officer,Permanent - Full-time Role, 35hours per week

Salary Range: $83230.76 to $96726.78 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community.
Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy -

• A culture of supporting continuous professional development
• Employee wellness program and a range of lifestyle benefits
• Values based culture and a teams-oriented working environment

Our opportunity:

As the Business Systems and Administration Officer you will provide technical support to the two Aquatic Centres, additionally the role is responsible for the provision of general administrative and operational support to the WAC Management and the teams within the Service Unit.

The key focus areas of this role include:

• Coordinate and optimise aquatic centre business systems to support efficient operations, accurate data management and positive customer experiences.
• Provide specialist systems expertise, training and support to staff, building capability and promoting the effective use of business applications and technology platforms.
• Maintain the integrity of business systems, databases, website content and operational information to ensure reliable, accessible and current information.

• Coordinate financial and administrative processes, including reconciliations, purchasing, accounts administration, compliance activities and record management, to support sound governance and operational effectiveness.

About you:

You will bring strong communication and interpersonal skills, with the ability to build effective relationships and collaborate with staff and stakeholders across multiple aquatic centre sites. You will also demonstrate a proven commitment to continuous improvement, with a passion for delivering positive customer outcomes.

Additional Information:

• Position Description
• Expected Interview Date: 19 October 2026

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.