Business Systems Support Officer

Northern Beaches Council; Sydney; On-site; AUD 83,000 - 97,000; Full time

Benefits offered by this job

Career development

Wellness program

Values-based culture

Team environment

Job summary

Northern Beaches Council is seeking a Business Systems and Administration Officer to provide technical support to the two Aquatic Centres and deliver administrative support to the WAC Management and teams within the Service Unit.

Key focus areas include coordinating and optimising aquatic centre business systems, providing specialist systems training, maintaining data integrity, and managing financial and administrative processes to support governance and operations.

Qualifications

• Excellent communication with staff and stakeholders across multiple sites.
• Strong data management and data quality focus.
• Proven ability to deliver customer-focused outcomes.

Responsibilities

• Coordinate and optimise aquatic centre business systems to support operations and data accuracy.
• Provide specialist systems training and support to staff.
• Maintain integrity of databases, website content, and operational information.
• Coordinate financial and administrative processes, including reconciliations and records management.

Skills

Stakeholder communication

Interpersonal skills

Data management

Customer service

Job description

Northern Beaches Council – Frenchs Forest NSW

Title: Business Systems Support Officer,Permanent - Full-time Role, 35hours per week

Salary Range: $83230.76 to $96726.78 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy

• A culture of supporting continuous professional development
• Employee wellness program and a range of lifestyle benefits
• Values based culture and a teams-oriented working environment

Our opportunity:

As the Business Systems and Administration Officer you will provide technical support to the two Aquatic Centres, additionally the role is responsible for the provision of general administrative and operational support to the WAC Management and the teams within the Service Unit. The key focus areas of this role include:

• Coordinate and optimise aquatic centre business systems to support efficient operations, accurate data management and positive customer experiences.
• Provide specialist systems expertise, training and support to staff, building capability and promoting the effective use of business applications and technology platforms.
• Maintain the integrity of business systems, databases, website content and operational information to ensure reliable, accessible and current information.
• Coordinate financial and administrative processes, including reconciliations, purchasing, accounts administration, compliance activities and record management, to support sound governance and operational effectiveness.

About you:

You will bring strong communication and interpersonal skills, with the ability to build effective relationships and collaborate with staff and stakeholders across multiple aquatic centre sites. You will also demonstrate a proven commitment to continuous improvement, with a passion for delivering positive customer outcomes.

Additional Information:

Position Description

Expected Interview Date: 19 October 2026

Questions? Please call the Hiring Manager: Sarah Dickson on 8495 5001

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5***