Business Support Officer (Administration and Operations)

Rowe Consulting | Identity Security; Sydney; Hybrid; AUD 48,000 - 60,000; Part time

Job summary

Rowe Consulting is seeking a Business Support Officer to provide trusted operations support for the CEO and Consulting Director. The role is a 24-hour per week, hybrid position combining home and the Sydney CBD office, with flexible hours to suit priority work.

You will manage calendars, coordinate travel, support recruitment, and help with data management and office logistics. Ideal candidates are proactive, highly organised administrative professionals who excel in small teams, uphold

Qualifications

• Experience in an administrative or office support role.
• Excellent organisational and time-management skills with attention to detail while able to summarise for busy executives.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office 365 applications, including Outlook, Word, Excel, PowerPoint, Copilot, and Teams.
• Experience maintaining databases and electronic records.
• Ability to work independently and collaboratively within a small team environment.
• Demonstrated experience in executive support, diary management or a comparable administrative role.
• High professional integrity, discretion and resilience, with the ability to maintain confidentiality and uphold ethical standards.

Responsibilities

• Manage and assess competing priorities in relation to CEO and Consulting Director calendars.
• Create appointment reminders and meetings and resolve scheduling conflicts.
• Support data management and correct filing of records; data entry and process improvements.
• Coordinate company-wide meetings, customer events and social events.
• Assist with recruitment activities including job adverts and background checks.
• Coordinate on-call rosters between engineers and call roster organisation.
• Manage onboarding and office hot desk requirements.
• Manage inboxes of CEO and Consulting Director.
• Manage branded merchandise orders, stock levels and team apparel.
• Coordinate end-to-end travel logistics and file receipts.
• Assist with team training coordination.
• Perform other duties to support executives and operations.

Skills

Diary management

Executive support

Organisational skills

Written and verbal communication

Attention to detail

Discretion and confidentiality

Tools

Microsoft Office 365

Job description

The opportunity : Business Support Officer

Location : Hybrid working arrangement between home and Sydney CBD office

Hours : 24 hours per week which can be worked flexibly across the week

Reporting to: CEO

About Rowe Consulting...

Rowe Consulting is an Australian specialised cyber security consulting and services company with offices in Sydney, Canberra and Melbourne. The team is comprised of highly skilled and certified technical consultants proficient in a wide array of partnered technologies. Company culture prioritises developing strong collaborative partnerships with customers to drive long-term success. Rowe Consulting is at the forefront of contemporary approaches to Identity Security, empowering organisations across Australia and New Zealand to achieve their security and operational objectives with confidence.

About the position...

The Business Support Officer is a trusted operations support role, responsible for protecting the time of the executives (being the CEO and Consulting Director) by taking the initiative on administrative and organisational tasks and ensuring the diary supports the priorities, obligations and judgement.

Working directly with the executives, the role would suit an administrative professional, operations coordinator or executive assistant who is proactive, highly organised and takes initiative.

Key duties of the role include:

• Manage and assess competing priorities in relation to the diaries of CEO and Consulting Director, creating appointment reminders and meetings and managing scheduling conflicts.
• Execute operational processes such as data management and correct filing of records, data entry and suggest process improvements as required.
• Support company-wide initiatives such as organising team meetings, customer events and social events.
• Assist with recruitment activities including job advertisement placement, candidate screening and background checks.
• Assist with resource management such as coordinating on call rosters between engineers and the call roster organisation.
• Coordinate onboarding and office hot desk requirements.
• Manage the email inboxes of CEO and Consulting Director.
• Manage our branded merchandise orders, stock levels and team apparel.
• Manage end-to-end travel logistics and file receipts for the CEO and Consulting.
• Assisting with coordination of training for the team.
• Other reasonable duties as required to support the executive and more broadly the operations of the organisation.

Key skills and experiencerequirements...

• Experience in an administrative or office support role
• Excellent organisational and time-management skills with attention to detail while able to summarise for busy executives
• Strong written and verbal communication skills
• Proficiency in Microsoft Office 365 applications, including Outlook, Word, Excel, PowerPoint, Copilot, and Teams
• Experience maintaining databases and electronic records
• Ability to work independently and collaboratively within a small team environment
• Demonstrated experience in executive support, diary management or a comparable administrative role
• High professional integrity, discretion and resilience, with the ability to maintain confidentiality and uphold ethical standards.

To be eligible for this role, applicants must hold Australian citizenship or permanent residency.

Why Rowe Consulting?

Rowe Consulting is expanding rapidly. There’s an opportunity to grow with the organisation.

Our team culture is highly valued and nurtured. You will join an engaged, smart and ambitious team.

This role will be a trusted and valued member of our team.

Enjoy flexible hybrid working arrangements

Employment conditions:

• A commencing salary of $80,000 + superannuation (full time equivalent)
• This position is offered on a part-time basis of 24 hours per week, equivalent to an annual salary of approximately $48,000 + superannuation. The role provides flexible hybrid options.

Applicants should note the following:

• An initial probationary period of six months may apply and may be subject to extension.
• The successful applicant may be required to undergo our standard background checks.