Business Manager

Windsor Village & Oakden Medical Centre's; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Job summary

Windsor Village & Oakden Medical Centre’s in Adelaide, SA is seeking a Business Manager to lead the two-practice operation. This full-time, on-site role oversees operational and financial management, reception and admin staff, schedules, and patient-facing processes.

You will monitor budgets, billing, and reporting, ensure regulatory compliance, support quality initiatives, and partner with clinical leaders on resource planning.

Qualifications

• Experience in healthcare or medical practice management, overseeing daily operations.
• Strong financial and business acumen with budgeting and reporting skills.
• Proficiency in practice management software and IT skills (MS Office, digital records).
• Leadership and people management experience.
• Excellent communication and stakeholder management.
• Ability to manage competing priorities and drive process improvements.
• Knowledge of healthcare compliance, privacy, and safety standards.
• Tertiary qualification in business, health administration, or related field, or equivalent experience.

Responsibilities

• Oversee daily operations of two practices and supervise reception staff.
• Manage budgets, billing, reporting, and compliance with healthcare regulations.
• Collaborate with clinical leaders on resource planning and supplier relationships.
• Foster staff development and a patient-centred culture.

Skills

Healthcare management

Budgeting & finance

Leadership & supervision

Stakeholder management

Communication

Process improvement

IT literacy

Education

Bachelor's in Business/Health Admin

Tools

Practice management software

MS Office

Digital records

Job description

Company Description

Windsor Village & Oakden Medical Centre’s provides a comprehensive range of primary health services across two conveniently located practices in the north-east of Adelaide. The centres focus on accessible, community-based care for a diverse patient population. Teams of general practitioners, nurses, and allied health professionals work collaboratively to deliver continuity of care. The organisation values a supportive work environment, efficient practice operations, and high-quality patient experiences. As the centres continue to grow, there is a strong emphasis on professional standards and sustainable practice management.

Role Description

The Business Manager is a full-time, on-site role based in Adelaide, SA, responsible for the overall operational and financial management of Windsor Village & Oakden Medical Centre’s. Day-to-day tasks include overseeing reception and administrative staff, managing schedules and workflows, and ensuring efficient patient-facing processes. The role involves monitoring budgets, billing, and reporting, maintaining compliance with relevant healthcare regulations, and supporting quality improvement initiatives. The Business Manager will collaborate with clinical leaders on resource planning, manage supplier relationships, and maintain practice policies and procedures. This position also focuses on staff development, performance management, and fostering a positive, patient-centred culture across both locations.

Qualifications

• Experience in healthcare or medical practice management, including oversight of daily operations and administrative processes.
• Strong financial and business acumen, with skills in budgeting, reporting, and basic accounting or billing systems.
• Proficiency in practice management software and general IT skills, including MS Office and digital record-keeping.
• Well-developed leadership and people management skills, with experience in staff supervision, coaching, and performance management.
• Excellent communication, negotiation, and stakeholder management skills, with the ability to work effectively with clinicians, staff, and external partners.
• Organisational and problem-solving abilities, including capacity to manage competing priorities and drive process improvements.
• Knowledge of healthcare compliance, privacy, and safety standards relevant to general practice settings.
• Relevant tertiary qualification in business, health administration, or a related field, or equivalent experience.