Business Development Coordinator

O-Studio Oz Pty Ltd; Bli Bli; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Free studio access

Jetts membership

Free parking

Flexible working

Professional development

Job summary

O-Studio Oz Pty Ltd in Queensland is seeking a Business Development Coordinator to drive growth by converting high-potential inquiries into booked Information Sessions and a strong franchise pipeline. You’ll be the first voice many prospects hear, reporting to the General Manager and collaborating with the leadership team to refine outreach.

This role is phone-based, fast-paced and target-driven, with ownership over outbound campaigns, lead qualification, and nurturing strategies to fuel

Qualifications

• 1–3 years’ experience in outbound sales or lead qualification.
• Confident phone manner with strong rapport-building.
• Proven follow-up discipline and conversion results.
• Organised with ability to manage a high-volume pipeline.
• Experience with HubSpot CRM preferred.
• Interest in wellness or franchising is a bonus.

Responsibilities

• Make outbound contact with priority franchise enquiries by phone, SMS and email.
• Qualify prospects on investment capacity, motivation, location and timing.
• Book Information Sessions and drive attendance.
• Follow up no-shows and rebook.
• Run nurture campaigns for prospects not yet ready to proceed.
• Hand over prepared prospects to the GM and support Discovery Days.
• Report weekly on calls, contacts, qualified leads, bookings, show rates and conversion.
• Bring fresh ideas to lift contact rates, lead quality, scripts and conversion.

Skills

Outbound sales

Appointment setting

Inside sales

Lead qualification

Sales pipeline

Tools

HubSpot CRM

Job description

There’s never been a more exciting time to join O-Studio

O-Studio is a community hub of recovery and wellbeing, and we’re on a mission. Already well established across New Zealand, we’ve set big growth targets for Australia, and the traction with over 30 studios sold across NZ and Australia. exceptional. Now we need someone to help power the next chapter.

This is the best of both worlds: the buzz, pace and ownership of a start-up, with the confidence of a proven model and established backing behind you. Part of the BeWell Brands group – an accredited Great Place to Work for over 10 years – we’re a Team that celebrates wins together, backs each other in and loves what we’re building.

About the role

As our Business Development Coordinator, you’ll be the first voice many future Franchise Owners hear. Reporting to the General Manager, you’ll contact and qualify prospective Franchise Owners, turn high-potential enquiries into booked and attended Information Sessions, and build the pipeline that fuels our Australian growth.

This is a proactive, phone-based sales and appointment-setting role, not an admin scheduling position. No two days look the same: one hour you’re on the phone, the next you’re refining scripts, supporting a Discovery Day or sharing ideas with leadership on how to do it better.

What you’ll do

Make outbound contact with priority franchise enquiries by phone, SMS and email

Qualify prospects on investment capacity, motivation, location and timing

Book Information Sessions, drive attendance, follow up no-shows and rebook

Run structured nurture campaigns for prospects not yet ready to proceed

Re-engage dormant leads and uncover new opportunities

Keep HubSpot accurate, lead ownership, activity, qualification and pipeline stages

Hand over prepared prospects to the General Manager and support Discovery Days

Report weekly on calls, contacts, qualified leads, bookings, show rates and conversion

Bring fresh ideas to lift contact rates, lead quality, scripts and conversion

You’ll love this role if you…

Thrive on variety and a fast-moving day

Get a buzz from start-up energy and want to help build something from the ground up

Are a true Team player who values collaboration as much as results

Love the phone, building rapport and hitting targets

What you’ll bring

1 - 3 years’ experience in outbound sales, appointment setting, inside sales, business development or lead qualification

A confident phone manner and strong rapport-building skills

Proven follow-up discipline, objection handling and conversion results

Organisation and drive to manage a high-volume pipeline

CRM experience (HubSpot preferred) and accurate record keeping

An interest in wellness or franchising is a bonus, but not essential

What’s in it for you

Competitive salary + incentive

A front-row seat to a brand’s Australian growth story

Direct exposure to the GM and CEO, with real input into how we grow

Opportunity to grow into other areas of the business

A close-knit, supportive Team within a Great Place to Work-accredited group

Free O-Studio access, free complimentary Jetts Fitness membership, free parking, flexible ways of working, professional development investment + so much more.