Studio Manager – Sales & Member Experience

@pilates brighton; Melbourne; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Complimentary Pilates membership

Supportive team

Opportunity to make a real impact

Job summary

Pilates 24/7's Brighton studio in Melbourne is seeking a Studio Manager who brings high energy, a natural sales flair and a genuine passion for health and wellness. This role focuses on growing the membership base, keeping members happy, and inspiring the team to deliver outstanding customer service while aligning with studio growth targets.

You’ll drive membership growth, build relationships, lead a small team, manage rosters and promotions, and help the studio connect with the local

Qualifications

• Great energy and outgoing personality.
• Strong sales instinct with ability to close leads.
• Experience leading or supervising a team.
• Genuine interest in Pilates/fitness.

Responsibilities

• Driving membership growth – following up leads, converting trials, generating new sales.
• Creating an amazing member experience – building genuine relationships and improving retention.
• Leading a small team – coaching staff to deliver exceptional customer service and hit sales targets.
• Managing studio operations – rostering, supervising shifts, ensuring smooth operations.
• Getting involved locally – community outreach and promotions to attract new members.

Skills

Sales

Leadership

Customer service

Relationship building

Communication

Organised

Job description

Love fitness? Love people? Love sales? We want to meet you!

We're on the hunt for a superstar Studio Manager to join our @Pilates Studio in Brighton Vic!

We're looking for someone with great energy, a natural flair for sales and a genuine passion for health and wellness. Someone who loves connecting with people, thrives on achieving targets and gets a real buzz out of growing a business.

This isn't your typical studio management role. Yes, you'll oversee the day-to-day operations, but your biggest focus will be growing our membership base, keeping our members happy and inspiring your team to do the same.

What you'll be doing

• Driving membership growth – following up leads, converting trials, generating new sales and identifying opportunities to grow the studio.

• Creating an amazing member experience – building genuine relationships, keeping members engaged and proactively improving retention.

• Leading a small team – motivating, coaching and supporting staff to deliver exceptional customer service and achieve sales targets.

• Managing studio operations – coordinating staff rosters, supervising shifts and ensuring the studio runs smoothly.

• Getting involved locally – building community connections, supporting promotions and finding creative ways to attract new members.

You're our kind of person if you...

• Love talking to people and have a warm, outgoing personality.

• Have a strong sales instinct and aren't afraid to pick up the phone, follow up leads or ask for the sale.

• Are motivated by results and love working towards goals.

• Have experience leading or supervising a team.

• Take initiative, solve problems and don't need someone telling you what to do every day.

• Have a genuine interest in Pilates, fitness, health or wellness.

• Are organised, reliable and bring a positive attitude to everything you do.

Experience in fitness, membership sales, wellness, beauty or customer-focused retail would be fantastic, but personality, initiative and sales ability are what really matter to us.

The details

• Location: Brighton, Melbourne

• Hours: Part-time, approximately 20–25 hours per week

• Shifts: You'll need flexibility to work both morning (7am–11am) and afternoon/evening (3pm–7pm) shifts and some admin hours also on your own time.

• Perks: Complimentary Pilates membership, a supportive team and the opportunity to make a real impact on a growing Australian fitness brand.

• Incentives: Opportunity for performance-based bonuses linked to studio growth and results.

Why join @Pilates 24/7?

We're a growing Australian Pilates brand making fitness more accessible, flexible and welcoming.

Our Brighton studio is a place where members come to feel good, get stronger and be part of a community. We want someone who takes pride in creating that experience and is excited to help the studio grow.

If you're a people person with a sales mindset, leadership skills and a love for all things health and fitness, we'd love to hear from you!