Business Banking Manager

Westpac; Mackay Regional; On-site; AUD 110,000 - 170,000; Full time

Job summary

Westpac is seeking a Business Banking Manager to join the regional commercial & agribusiness banking team in Mackay. You’ll manage a portfolio of SME customers across Mackay, building strong relationships and delivering banking solutions to help them grow.

This permanent full-time role involves in-market engagement, understanding customer ambitions, structuring lending, and spotting growth opportunities while supporting the local business community.

Qualifications

• You have experience in business banking with solid lending knowledge.
• You understand credit risk and compliance principles.
• You are passionate about delivering exceptional customer service.
• You excel at building and managing stakeholder relationships.

Responsibilities

• Manage a portfolio of SME customers across Mackay and regional markets.
• Develop strong relationships with local businesses and community partners.
• Structure lending solutions and identify opportunities for growth.
• Engage in market activity to understand customer ambitions and challenges.

Skills

SME banking experience

Lending knowledge

Credit risk understanding

Customer service mindset

Relationship management

Proactive business development

Job description

Job Description

Create your best future and join Westpac as a Business Banking Manager.

What’s the role?

You’ll join our regional commercial & agribusiness banking team, managing a portfolio of Small to Medium Enterprise customers across Mackay. This is a permanent full time opportunity where you’ll spend your time connecting with local businesses, building strong relationships and helping them grow with the right banking solutions.

You’ll be out in market getting to know the businesses that help make the Mackay community thrive. By understanding your customers, their ambitions and the challenges they face, you’ll deliver banking solutions that genuinely support their business journey.

You’ll deepen existing relationships while creating new ones, structuring lending solutions and spotting opportunities to help businesses grow. If you enjoy being part of the local business community and building relationships that make a difference, this is an opportunity to do exactly that.

What do I need?

• Experience in business banking with solid lending knowledge
• Understanding of credit risk and compliance principles
• A passion for delivering exceptional customer service
• Strong relationship building and stakeholder management skills
• A proactive approach to identifying and winning new business

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.