Business Home Lending Manager

Westpac Group; Brisbane; Híbrido; AUD 100.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mortgage rate discounts for employees

Flexible work arrangements

Tailored learning and development

Community volunteering opportunities

Descripción de la vacante

Westpac Group is seeking a Business Home Lending Manager in Brisbane. You’ll guide business customers through the home lending journey from initial conversation to final approval, coordinating with Relationship Managers across SME Banking to tailor lending solutions and ensure a smooth application process.

The role emphasizes a customer-first mindset, collaboration with credit teams, and adherence to lending policies and risk controls, with a flexible hybrid work setup.

Formación

• Strong customer communication skills with the ability to simplify complex information and build trust.
• Experience analysing financial information, assessing credit submissions and structuring lending solutions.
• A collaborative approach and the ability to partner effectively with Relationship Managers and Credit teams.
• Understanding of lending policies, risk management and compliance requirements.
• Confidence using digital systems and technology to manage workflow and keep customers informed.

Responsabilidades

• Be the go-to expert for business customers through the home lending journey from start to finish.
• Support customers with lending solutions that meet their needs and ensure a smooth application and approval process.
• Collaborate with Relationship Managers across SME Banking to deliver lending services.
• Navigate lending policies, risk management and compliance requirements.

Conocimientos

Customer communication

Financial analysis

Collaboration with RM & Credit

Policy awareness & compliance

Descripción del empleo

Create your best future and join Westpac as a Business Home Lending Manager.

What’s the role?

You'll be the go-to expert for business customers navigating the home lending journey from start to finish. From the first conversation through to final approval, you'll make lending simple, clear and genuinely helpful. Working closely with Relationship Managers across SME Banking, you'll bring your lending expertise and customer first mindset to every interaction. You'll support customers with lending solutions that meet their needs while ensuring a smooth experience through the application and approval process. This is a permanent full time role based in Brisbane / Mian-jin, Turrbal and Jagera Country, with hybrid working and a minimum of 3 days per week in the office.

What do I need?

• Strong customer communication skills with the ability to simplify complex information and build trust
• Experience analysing financial information, assessing credit submissions and structuring lending solutions
• A collaborative approach and the ability to partner effectively with Relationship Managers and Credit teams
• Understanding of lending policies, risk management and compliance requirements
• Confidence using digital systems and technology to manage workflow and keep customers informed

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.