Building Services Coordinator

Queensland Police Service; Toowoomba Regional; On-site; AUD 60,000 - 85,000; Full time

Job summary

Queensland Police Service in Toowoomba seeks a dedicated Protective Services Officer to deliver security services across state government buildings and precincts. The role includes liaising with clients, contractors and occupants to ensure safety and compliance, while operating under Police Powers and Responsibilities Act 2000.

You will coordinate emergency procedures as Chief Warden, review building security procedures, and lead a team with a customer-focused approach.

Qualifications

• Mandatory First Aid Certificate
• Completion of Protective Services Officers Course required during selection process

Responsibilities

• Liaise with clients, contractors, building occupants and the public to deliver high-quality security services
• Exercise functions and powers under the Police Powers and Responsibilities Act 2000 and follow Protective Services procedures
• Review, develop and maintain procedures for general building security and control entry and parking
• Coordinate training and safety programs under AS 3745 and Building Fire Regulations 2008, acting as Chief Warden
• Review functionality of security systems and provide reports from Building Management and Security Access System
• Develop and maintain liaison with clients, Building Managers and other emergency service personnel, participate in Emergency Planning Committee
• Provide leadership, supervision and development to subordinate officers

Skills

Leadership

Communication

Stakeholder liaison

Education

First Aid Certificate

Protective Services Officers Course

Job description

Protective Services Group provides static and mobile security services to state government departments.

Our employees are highly motivated, professional members of the Queensland Police Service and provide a valuable service to community safety in State Government buildings and precincts.

Our employees work across Queensland in locations such as Brisbane, North and South Brisbane, Sunshine Coast, Gold Coast, Cairns, Townsville, Mackay, Gladstone, Rockhampton, Bundaberg, Ipswich and Toowoomba.

Protective Services Group provides static and mobile security services to state government departments.

Our employees are highly motivated, professional members of the Queensland Police Service and provide a valuable service to community safety in State Government buildings and precincts.

Our employees work across Queensland in locations such as Brisbane, North and South Brisbane, Sunshine Coast, Gold Coast, Cairns, Townsville, Mackay, Gladstone, Rockhampton, Bundaberg, Ipswich and Toowoomba.

Your key accountabilities

The core capability requirements for this role are:

• Liaise with clients, contractors (including building maintenance and emergency repairs), building occupants and members of the general public to deliver consistent high-quality security services.
• Exercise functions and powers pursuant to Police Powers and Responsibilities Act 2000, in addition to carrying out the procedures and instructions outlined within the Protective Services Quality Procedures, and site Building Manuals.
• Review, develop and maintain procedures for general building security, and the safety of persons within the building, including controlling the entry of personnel to, and the parking of vehicles in State Buildings in accordance with Police Powers and Responsibilities Act 2000.
• In accordance with Australian Standards 3745 and the Building Fire Regulations 2008 coordinate training and provide direction in emergency procedures and building safety programs, such as Occupant Emergency Program, including functioning as the Chief Warden.
• Review functionality effectiveness and operate computerised systems including a Building Management and Security Access System to provide reports on electrical, mechanical, fire, lift and security systems to contractors, Property Managers and tenants as required.
• Develop and maintain a close liaison with clients, Building Managers, other emergency service personnel including participating as a member of the Emergency Planning Committee.
• Foster an equitable, fair and customer focused workplace by providing leadership, supervision and development to subordinate officers.

Role Requirements

• Mandatory - Current First Aid Certificate
• Other - Successful completion of the Protective Services Officers Course, to be facilitated by Protective Services Group, is a component of the selection process and a pre-requisite for appointment to this position.

Applications to remain current for 12 months.

Job Ad Reference: QLD/704452/26

Closing Date: Tuesday, 3rd November 2026