Brand Experience Sales Advisor

ALOHAS; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Freedom, responsibility and trust.

Staff discounts.

Room to grow.

Values-driven culture.

Job summary

ALOHAS is opening its first Australian store in Sydney and is hiring a Sales Advisor to be part of the launch in 2027. You will deliver memorable client experiences, represent our values and help the store hit its targets.

With a strong sales mindset and experience with clienteling or CRM tools, you will build loyal customers, drive conversions, handle questions/returns, and ensure a seamless online/offline experience. Join a values-driven brand that prioritises sustainability and team spirit.

Qualifications

• Proven retail experience in a performance-focused environment.
• Experience using clienteling or CRM tools to build relationships.
• Customer-first attitude with strong interpersonal skills.

Responsibilities

• Represent the brand with energy and professionalism.
• Share our story and sustainability commitments to customers.
• Keep the store clean and true to visual standards.
• Create a client experience worth returning for and drive conversions.
• Use clienteling tools to capture preferences and follow up with clients.
• Handle questions, returns and service situations with care.
• Support seamless online/offline customer experiences.
• Meet and exceed sales targets and understand store KPIs.
• Collaborate with team and management to grow the business.

Skills

Retail experience

Sales targets

Clienteling experience

Customer service

Fluent English

Proactive attitude

Team player

Tools

CRM tools

Job description

ALOHAS is opening its first Australian store in Sydney and is hiring a Sales Advisor to be part of the launch in 2027. You will deliver memorable client experiences, represent our values and help the store hit its targets.

With a strong sales mindset and experience with clienteling or CRM tools, you will build loyal customers, drive conversions, handle questions/returns, and ensure a seamless online/offline experience. Join a values-driven brand that prioritises sustainability and team spirit.