Melbourne Sustainability Retail Advisor

ALOHAS; Melbourne; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

A Culture of Freedom, Responsibility &

Ambassador of the ALOHAS brand

Exclusive Discounts

Growth & Happiness

Job summary

ALOHAS is seeking a Sales Advisor for our new Melbourne store. You will deliver a unique and memorable client experience while contributing to the store's commercial success. Use clienteling tools to build relationships and drive conversions, representing ALOHAS values with energy and professionalism.

Join a proactive team focused on sustainability and high performance. You will ensure a seamless omni-channel shopping experience and collaborate closely with the team to achieve KPIs and store

Qualifications

• Proven experience in retail environments with a focus on sales performance.
• Strong sales mindset with ability to meet and exceed targets.
• Experience using clienteling/CRM tools to drive engagement and sales.
• Customer-first attitude with excellent interpersonal skills.
• Fluent in English; other languages a plus.

Responsibilities

• Represent the brand with energy and professionalism while communicating our values.
• Share knowledge about ALOHAS, its story, products and sustainability commitments.
• Maintain store standards, cleanliness and visual layouts to reflect brand guidelines.
• Provide tailored service to build trust and long-term relationships with clients.
• Use clienteling systems to capture preferences, follow up and support retention.

Skills

Retail experience

Sales mindset

CRM tools

Customer service

English fluency

Tools

CRM tools

Job description

ALOHAS is more than a fashion brand:it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, andwe take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We’re passionate about what we do, and that passion shines through in our work.

THE ROLE
We are looking for a results-drivenSales Advisor for our brand-new store in Melbourne who will deliver aunique and memorable experienceto each client while actively contributing to thecommercial successof the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will representALOHAS valuesand play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.

• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.

• Stay informed on brand updates and best practices.

• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.

• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.

• Engage with customers in a meaningful way to maximize conversion and satisfaction.

• Handle questions, returns, and service situations with efficiency and care.

• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.

• Understand store KPIs and take ownership of your impact on performance.

• Use the clienteling system as a strategic lever to drive results and nurture client relationships.

• Support operational tasks that ensure smooth daily store operations.

• Identify opportunities to improve results, suggest ideas, and take action when needed.

• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.

• Communicate regularly with teammates and management.

• Share feedback and knowledge to help the team grow.

• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment

• Strong sales mindset and ability to meet and exceed targets

• Experience using clienteling or CRM tools to support client engagement and sales

• Customer-first attitude and excellent interpersonal skills

• Fluent in English (any other language is a plus)

• Proactive, solution-oriented and eager to learn

• High level of integrity, motivation and team spirit

BENEFITS

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.

• Be anambassadorof the ALOHAS brand ✨.

• Exclusive Discounts 💯: Your family and friends benefit too!

• Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journey

Ready to shape the future in a premium fashion brand? Join us and leave your mark 🚀

About ALOHAS

Want to know more?Video Presentation

Apply to work with us:careers.alohas.com

Our website:alohas.comIG:@alohas