Sales Advisor (Sydney)

ALOHAS; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Freedom, responsibility and trust.

Staff discounts.

Room to grow.

Values-driven culture.

Job summary

ALOHAS is opening its first Australian store in Sydney and is hiring a Sales Advisor to be part of the launch in 2027. You will deliver memorable client experiences, represent our values and help the store hit its targets.

With a strong sales mindset and experience with clienteling or CRM tools, you will build loyal customers, drive conversions, handle questions/returns, and ensure a seamless online/offline experience. Join a values-driven brand that prioritises sustainability and team spirit.

Qualifications

• Proven retail experience in a performance-focused environment.
• Experience using clienteling or CRM tools to build relationships.
• Customer-first attitude with strong interpersonal skills.

Responsibilities

• Represent the brand with energy and professionalism.
• Share our story and sustainability commitments to customers.
• Keep the store clean and true to visual standards.
• Create a client experience worth returning for and drive conversions.
• Use clienteling tools to capture preferences and follow up with clients.
• Handle questions, returns and service situations with care.
• Support seamless online/offline customer experiences.
• Meet and exceed sales targets and understand store KPIs.
• Collaborate with team and management to grow the business.

Skills

Retail experience

Sales targets

Clienteling experience

Customer service

Fluent English

Proactive attitude

Team player

Tools

CRM tools

Job description

About ALOHAS

ALOHAS is a Spanish fashion brand with a simple position on overproduction: make less, make it last. Everything is crafted on demand from durable materials, and designed to be worn for longer.

The team is creative and proactive. Communication is direct and the energy is high. It’s demanding, and it’s rewarding. We learn from each other, and sustainability isn’t something we leave at the office door.

The role

We are opening our first store in Australia, in Sydney, and we are looking for a Sales Advisor to be part of the launch. We are aiming to open in March or April 2027. You will give every client an experience they remember and help the store hit its numbers. With a strong sales mindset, a good hand with clienteling tools and a real interest in people, you will represent ALOHAS’s values and build the loyalty that keeps clients coming back.

Your mission

Be the face of ALOHAS

• Represent the brand with energy and professionalism.

• Share our story, our products and our sustainability commitments, and keep up with brand updates.

• Keep the store clean, organized and true to our visual standards.

Create a client experience worth coming back for

• Offer tailored service that builds trust and long-term relationships.

• Use the clienteling tool to capture preferences, follow up after visits, suggest new products and support retention.

• Engage clients in a way that drives conversion and satisfaction.

• Handle questions, returns and service situations with efficiency and care.

• Support a seamless experience across online and offline.

Drive the store’s results

• Work to meet and exceed your sales targets.

• Understand store KPIs and own your impact on them.

• Spot opportunities to improve results, suggest ideas and act on them.

• Support daily operations to keep the store running smoothly.

• Follow up on after-sales to keep clients satisfied and loyal.

Work as one team

• Keep a positive, collaborative spirit.

• Communicate regularly with teammates and management.

• Share feedback and knowledge so the team grows.

• Help with stock replenishment and inventories.

You will be a great fit if you have

• Proven retail experience, ideally in a performance-focused environment

• A strong sales mindset and a record of meeting and exceeding targets

• Experience with clienteling or CRM tools

• A customer-first attitude and excellent interpersonal skills

• Fluent English (other languages are a plus)

• A proactive, solution-oriented approach and a willingness to learn

• Integrity, motivation and team spirit

What we offer

• Freedom, responsibility and trust. Autonomy, accountability and mutual respect.

• Staff discounts. For you, and for your family and friends.

• Room to grow. Constructive feedback, ongoing learning and support for your professional journey.

• A company with values. We live sustainability, and we support work-life balance, parenthood, gender equality and diversity.