Retail Sales Associate — Mindful Wellness & Growth

ALO; Sydney; On-site; AUD 48,000 - 60,000; Part time

Benefits offered by this job

ALO team discount

ALO Wellness Club membership

Monthly store incentives

Quarterly clothing allowance

Job summary

ALO is hiring a Sales Associate in Sydney to deliver the ALO experience and brand mission through product knowledge, genuine guest connections, and a vibrant store environment.

The role focuses on achieving sales goals, educating customers about our community and culture, and collaborating with leadership to optimize floor coverage and guest service. Part-time, 24 hours per week, with opportunities for growth across Australia.

Qualifications

• Preferred 1+ years prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Aligns with and embodies ALO’s Guiding Principles.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 10-15KG.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Skills

Client-centric sales

Customer service

Team collaboration

Self-motivated

Mobility / physical stamina

Job description

ALO is hiring a Sales Associate in Sydney to deliver the ALO experience and brand mission through product knowledge, genuine guest connections, and a vibrant store environment.

The role focuses on achieving sales goals, educating customers about our community and culture, and collaborating with leadership to optimize floor coverage and guest service. Part-time, 24 hours per week, with opportunities for growth across Australia.