branch manager - hvac - ballarat

HR Partners; Ballarat; On-site; AUD 95,000 - 130,000; Full time

Job summary

Randstad is seeking an experienced Branch Manager for our Ballarat branch. You will lead day-to-day operations, drive revenue, manage inventory, and ensure P&L efficiency while delivering exceptional service to HVAC contractors and builders.

You will mentor a small team, oversee stocktakes, comply with WHS standards, and actively pursue new business opportunities within the trade wholesale HVAC sector.

Qualifications

• Proven ability to manage branch operations and deliver on sales plans.
• Strong financial literacy with margin, budgeting, and quoting experience.
• Experience leading hands-on teams in a fast-paced environment.

Responsibilities

• Oversee day-to-day branch operations including warehouse, order processing, dispatch, receiving and inventory control.
• Execute branch sales plans, manage contractor accounts, prepare quotes, and prospect for new business.
• Conduct client sales calls/visits to grow revenue and project work.
• Manage branch P&L, control costs, monitor margins, and assist with credit processes.
• Supervise and coach onsite staff while fostering a safe, high-performance culture.
• Champion WHS compliance and lead stocktakes to targets.

Skills

Branch operations

Sales management

Financial literacy

Team leadership

Education

HVAC/Refrigeration/AC/Mechanical Services trade qualification

Business/Management qualification

Job description

We are seeking an experienced and driven Branch Manager to lead our branch operations in Ballarat. Reporting to the Regional Manager, this hands‑on role combines operational management, team leadership, financial accountability, and active sales execution within the trade‑based HVAC wholesale sector.

You will take full ownership of branch performance—driving revenue growth, managing inventory, maintaining P&L efficiency, and delivering exceptional customer service to HVAC contractors, builders, and maintenance providers.

Location: Ballarat, Victoria

Key Responsibilities

• Branch Operations: Oversee day‑to‑day warehouse operations, order processing, dispatch, receiving, and inventory control to ensure high presentation and operational efficiency.
• Sales & Business Development: Execute branch sales plans, manage key contractor accounts, prepare quotes, and actively prospect for new customers and commercial projects.
• Field Engagement: Conduct client sales calls/visits.
• Financial Oversight: Manage branch P&L performance, control operational expenditure within budget targets, monitor margins, and assist with credit processes.
• Team Leadership & Culture: Supervise, mentor, and coach onsite staff (Branch Supervisor, Counter Sales, Storeperson) while fostering a safe, supportive, and high‑performance team environment.
• Safety & Compliance: Champion Work Health & Safety (WHS) protocols, ensure quality assurance standards are met, and lead annual stocktakes within accuracy targets.

What We Are Looking For

• Qualifications: Trade qualification (HVAC, Refrigeration, Air Conditioning, or Mechanical Services) OR a qualification in Business/Management (equivalent industry experience highly valued).
• Experience: Proven track record in branch, operations, or sales management within a trade wholesale, HVAC, or distribution environment.
• Leadership Skills: Strong team management capabilities in a fast‑paced operational setting.
• Commercial Acumen: Strong financial literacy with experience in margin management, expenditure control, budgeting, and quoting.
• Product Knowledge: Solid understanding of HVAC systems, components, and trade customer requirements.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.