Branch Manager - HVAC - Ballarat

Randstad; Ballarat; On-site; AUD 110,000 - 140,000; Full time

Job summary

Randstad Ballarat seeks an experienced Branch Manager to lead our HVAC wholesale branch. Reporting to the Regional Manager, this hands‑on role combines operational management, team leadership, financial accountability, and active sales execution within the trade-based HVAC wholesale sector.

You will take full ownership of branch performance, driving revenue growth, managing inventory and P&L, and delivering exceptional service to HVAC contractors, builders, and maintenance providers while

Qualifications

• Trade qualification in HVAC, Refrigeration, Air Conditioning, or Mechanical Services.
• Business or Management qualification is advantageous.
• Proven branch/operations or sales management experience.

Responsibilities

• Oversee day-to-day warehouse operations and inventory control.
• Execute branch sales plans and manage contractor accounts.
• Conduct client sales calls/visits and prepare quotes.
• Manage branch P&L and control expenditure within budget.
• Supervise onsite staff and foster a high‑performance culture.
• Champion WHS protocols and lead stocktakes with accuracy.

Skills

Team leadership

Sales planning

Inventory management

P&L management

Customer service

HVAC knowledge

Education

Trade qualification in HVAC

Business/Management qualification

Job description

We are seeking an experienced and driven Branch Manager to lead our branch operations in Ballarat. Reporting to the Regional Manager, this hands‑on role combines operational management, team leadership, financial accountability, and active sales execution within the trade-based HVAC wholesale sector.

You will take full ownership of branch performance-driving revenue growth, managing inventory, maintaining P&L efficiency, and delivering exceptional customer service to HVAC contractors, builders, and maintenance providers.

Branch Manager - HVAC

• Location: Ballarat, Victoria

About the Opportunity

We are seeking an experienced and driven Branch Manager to lead our branch operations in Ballarat. Reporting to the Regional Manager, this hands‑on role combines operational management, team leadership, financial accountability, and active sales execution within the trade-based HVAC wholesale sector.

You will take full ownership of branch performance-driving revenue growth, managing inventory, maintaining P&L efficiency, and delivering exceptional customer service to HVAC contractors, builders, and maintenance providers.

Key Responsibilities

• Branch Operations: Oversee day‑to‑day warehouse operations, order processing, dispatch, receiving, and inventory control to ensure high presentation and operational efficiency.

• Sales & Business Development: Execute branch sales plans, manage key contractor accounts, prepare quotes, and actively prospect for new customers and commercial projects.

• Field Engagement: Conduct client sales calls/visits.

• Financial Oversight: Manage branch P&L performance, control operational expenditure within budget targets, monitor margins, and assist with credit processes.

• Team Leadership & Culture: Supervise, mentor, and coach onsite staff (Branch Supervisor, Counter Sales, Storeperson) while fostering a safe, supportive, and high‑performance team environment.

• Safety & Compliance: Champion Work Health & Safety (WHS) protocols, ensure quality assurance standards are met, and lead annual stocktakes within accuracy targets.

What We Are Looking For

• Qualifications: Trade qualification (HVAC, Refrigeration, Air Conditioning, or Mechanical Services) OR a qualification in Business/Management (equivalent industry experience highly valued).

• Experience: Proven track record in branch, operations, or sales management within a trade wholesale, HVAC, or distribution environment.

• Leadership Skills: Strong team management capabilities in a fast‑paced operational setting.

• Commercial Acumen: Strong financial literacy with experience in margin management, expenditure control, budgeting, and quoting.

• Product Knowledge: Solid understanding of HVAC systems, components, and trade customer requirements.