Billing Operations Specialist – Remote-friendly Payments

Water Corporation; City Of Stirling; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Work from home up to 2 days per week

9‑day fortnight

Long service leave pro rata

Superannuation co‑contribution

Additional leave up to 12 weeks

Cultural and ceremonial leave

Job summary

Water Corporation in Balcatta, WA, is seeking a detail‑driven administrator to join our Payments and Sundry team in a high‑volume billing environment. You will verify payments, resolve anomalies, and ensure timely processing while delivering excellent customer service.

Join a supportive team that values initiative, accuracy and process improvement, with flexible work options including occasional work from home and a 9‑day fortnight. This is a full‑time, on‑site role based in Balcatta.

Qualifications

• High level attention to detail and accuracy in data entry.
• Verifying payment transactions and following up on anomalies.
• Communicating with relevant departments to address concerns.
• Resolving issues to ensure payments are processed accurately and timely.
• Investigating customer payments by reviewing transactions and data.
• Commitment to delivering exceptional customer service.
• Proactive problem solving with ownership of tasks.
• Ability to use initiative for win‑win outcomes.

Responsibilities

• Verify payment transactions and follow up on anomalies.
• Communicate with relevant departments to address concerns.
• Resolve issues and ensure payments are processed accurately and on time.
• Investigate customer payments by reviewing transactions and data.

Skills

Attention to detail

Data entry

Verify payments

Identify anomalies

Cross‑department communication

Issue resolution

Customer service

Proactive problem solving

Initiative

Office/admin environment

Job description

Water Corporation in Balcatta, WA, is seeking a detail‑driven administrator to join our Payments and Sundry team in a high‑volume billing environment. You will verify payments, resolve anomalies, and ensure timely processing while delivering excellent customer service.

Join a supportive team that values initiative, accuracy and process improvement, with flexible work options including occasional work from home and a 9‑day fortnight. This is a full‑time, on‑site role based in Balcatta.