Bilingual Mandarin/Cantonese Health Insurance Advisor

HCF; Melbourne; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Family & Friends day

Flexible leave days

Travel and training covered by HCF

Job summary

HCF is seeking a Branch Member Consultant in Melbourne to advise members on tailored health insurance options. You will provide attentive in-person service, build lasting relationships, and identify sales opportunities while supporting branch team goals.

The role involves periodic weekend shifts with enhanced pay and a focus on delivering member-first outcomes in a not-for-profit health fund environment.

Qualifications

• Experience in customer service or sales with a focus on understanding customer needs.
• Ability to build genuine relationships and deliver tailored solutions.

Responsibilities

• Use needs-based selling to recommend health, life, and other insurance solutions.
• Build relationships with members and understand their priorities.
• Deliver exceptional face-to-face service and memorable member experiences.
• Identify sales opportunities and work toward individual and team targets.

Skills

Customer service

Sales experience

Relationship building

Needs-based selling

Bilingual Mandarin/Cantonese

Job description

HCF is seeking a Branch Member Consultant in Melbourne to advise members on tailored health insurance options. You will provide attentive in-person service, build lasting relationships, and identify sales opportunities while supporting branch team goals.

The role involves periodic weekend shifts with enhanced pay and a focus on delivering member-first outcomes in a not-for-profit health fund environment.