Beachfront Restaurant Ops Manager – Lead FOH & Team

Fishheads @ Bangalow; Byron Bay; On-site; AUD 80,000 - 95,000; Full time

Benefits offered by this job

Tips

Job summary

Fishheads Restaurant in Byron Bay is seeking an enthusiastic Restaurant Operational Manager for the summer season and beyond. This full-time role leads the front-of-house team to deliver exceptional service, drive sales, manage costs, and coordinate with kitchen staff to ensure smooth daily operations.

You will recruit, train and coach staff, oversee stock and compliance, and partner with Marketing on promotions while building strong community ties within Byron Bay.

Qualifications

• Proven leadership experience in restaurant management.
• Strong English communication and interpersonal skills.
• Proactive, hands-on approach with problem-solving ability.
• Ability to thrive in a fast-paced hospitality environment.

Responsibilities

• Lead the FOH team to deliver exceptional customer service and memorable dining experiences.
• Achieve business targets for sales, beverage costs and labour percentages.
• Maintain effective communication between Directors, management, FOH and kitchen teams.
• Manage recruitment, onboarding, training, rostering, performance management and staff development.
• Oversee FOH stock control and monthly stocktakes.
• Work with Head/Sous Chefs to ensure smooth daily operations.
• Ensure compliance with policies, regulations and WHS requirements.
• Collaborate with Marketing on promotions and campaigns.
• Build relationships within the local community and represent Fishheads professionally.

Skills

Leadership

Communication

Problem-solving

Organisational

Education

RSA certification

Job description

Fishheads Restaurant in Byron Bay is seeking an enthusiastic Restaurant Operational Manager for the summer season and beyond. This full-time role leads the front-of-house team to deliver exceptional service, drive sales, manage costs, and coordinate with kitchen staff to ensure smooth daily operations.

You will recruit, train and coach staff, oversee stock and compliance, and partner with Marketing on promotions while building strong community ties within Byron Bay.