Restaurant Operations Manager, Byron Bay

Fishheads @ Bangalow; Byron Bay; On-site; AUD 80,000 - 95,000; Full time

Benefits offered by this job

Tips

Job summary

Fishheads Restaurant in Byron Bay is seeking an enthusiastic Restaurant Operational Manager for the summer season and beyond. This full-time role leads the front-of-house team to deliver exceptional service, drive sales, manage costs, and coordinate with kitchen staff to ensure smooth daily operations.

You will recruit, train and coach staff, oversee stock and compliance, and partner with Marketing on promotions while building strong community ties within Byron Bay.

Qualifications

• Proven leadership experience in restaurant management.
• Strong English communication and interpersonal skills.
• Proactive, hands-on approach with problem-solving ability.
• Ability to thrive in a fast-paced hospitality environment.

Responsibilities

• Lead the FOH team to deliver exceptional customer service and memorable dining experiences.
• Achieve business targets for sales, beverage costs and labour percentages.
• Maintain effective communication between Directors, management, FOH and kitchen teams.
• Manage recruitment, onboarding, training, rostering, performance management and staff development.
• Oversee FOH stock control and monthly stocktakes.
• Work with Head/Sous Chefs to ensure smooth daily operations.
• Ensure compliance with policies, regulations and WHS requirements.
• Collaborate with Marketing on promotions and campaigns.
• Build relationships within the local community and represent Fishheads professionally.

Skills

Leadership

Communication

Problem-solving

Organisational

Education

RSA certification

Job description

Located on the beachfront in the heart of Byron Bay, Fishheads Restaurant is a popular dining destination for locals and tourists, offering stunning ocean views and a relaxed, family-friendly atmosphere.

As summer approaches, we are excited to launch our new summer menu, refreshing cocktails and locally crafted beers on tap. We pride ourselves on fresh, seasonal, locally sourced and sustainable produce, including seafood, gluten-free and vegan options.

We are looking for an enthusiastic and experienced Restaurant Operational Manager to join our dynamic team for the exciting summer season and beyond.

Be part of Fishheads and the ongoing evolution of our restaurant’s story.

If you:

• are a leader and a professional in your field
• have a can-do approach to achieve the desired goals
• are a hand on and positive mentor that your team want to follow you
• are looking for a role where the harder you work, the better off you are rewarded
• want to work with a like-minded team where your views matter, and flexibility and work-life balance are valued
• are you able to start within 4 weeks

The Position:

Full-time

• Lead the FOH team to deliver exceptional customer service and memorable dining experiences.
• Achieve business targets for sales, beverage costs and labour percentages.
• Maintain effective communication between Directors, management, FOH and kitchen teams.
• Manage recruitment, onboarding, training, rostering, performance management and staff development.
• Oversee FOH stock control and monthly stocktakes.
• Work closely with Head Chefs and Sous Chefs to ensure smooth daily operations.
• Ensure compliance with company policies, workplace regulations and WHS requirements.
• Collaborate with the Marketing Coordinator on promotions, campaigns and business development.
• Build strong relationships within the local community and represent Fishheads professionally.

Requirements:

• Proven experience in restaurant management or a similar leadership role.
• Current Responsible Service of Alcohol (RSA) certification.
• Excellent English communication and interpersonal skills.
• Full working rights in Australia.
• Strong leadership, organisational and problem-solving abilities.
• A proactive, hands-on and solution-focused approach.
• Ability to thrive in a busy, fast-paced hospitality environment.

Weekly salary of $80K to $95k plus super, plus tips.

Please note that only shortlisted candidates will be contacted.