Beachfront Restaurant Manager | VIP Guest Experience Leader

Beach Byron Bay; Byron Bay; On-site; AUD 70,000 - 85,000; Full time

Job summary

Beach Byron Bay in Byron Bay, NSW, is seeking an experienced Restaurant Manager to lead service excellence in our premier venue. You will oversee daily operations, train staff, and ensure flawless guest experiences in a high-volume setting.

The role requires strong leadership, a solid understanding of wine and food service, RSA compliance, and the ability to deliver results while maintaining our guest-focused culture. Availability to work nights, weekends, and public holidays is essential.

Qualifications

• Minimum 3 years’ experience as a Restaurant Manager or similar leadership role in a quality venue.
• Formal qualifications in hospitality or business (preferred)
• Strong knowledge of food, wine, and beverage service
• Excellent communication, leadership, and decision-making skills
• Proven ability to implement systems, manage teams, and deliver on targets
• A proactive approach to problem-solving and customer service
• Sound understanding of RSA legislation and compliance
• Availability to work nights, weekends, and public holidays
• Full Australian working rights
• Immediate availability preferred

Responsibilities

• Ensure guests receive exceptional hospitality and service
• Handle customer complaints professionally and efficiently
• Build relationships with regular guests and VIP customers
• Monitor customer feedback and implement improvements

Skills

Restaurant management

Leadership

Customer service

Communication

Decision making

Team management

RSA compliance

Night shifts

Education

Hospitality or business qualification

Job description

Beach Byron Bay in Byron Bay, NSW, is seeking an experienced Restaurant Manager to lead service excellence in our premier venue. You will oversee daily operations, train staff, and ensure flawless guest experiences in a high-volume setting.

The role requires strong leadership, a solid understanding of wine and food service, RSA compliance, and the ability to deliver results while maintaining our guest-focused culture. Availability to work nights, weekends, and public holidays is essential.