Beachfront Guest Experience Agent (Casual)

My NRMA; Tathra; In loco; AUD 30.000 - 36.000; Part-time

Descrizione del lavoro

NRMA Parks & Resorts invites applications for a casual Guest Service Agent at Tathra Beachfront Holiday Park. You’ll be the friendly face for guests, with weekend and public holiday availability required. The role offers approximately 25 hours per week and may require additional hours during peak times.

You will manage reservations, invoices, and guest check-ins/outs, answer calls and emails, and liaise with other departments to ensure rooms and services are ready and meet guest needs.

Competenze

• Experience in guest-facing roles.
• Excellent communication and interpersonal skills.
• Ability to handle reservations and guest inquiries.

Mansioni

• Handle reception tasks: bookings, invoices, check-in/out.
• Answer phone and email inquiries promptly.
• Coordinate with other departments to ensure rooms and services meet guest needs.

Conoscenze

Guest service

Booking systems

Communication

Teamwork

Formazione

Certificate II in Hospitality (Operations)

Strumenti

NewBook

RoomMaster

Opera

Descrizione del lavoro

NRMA Parks & Resorts invites applications for a casual Guest Service Agent at Tathra Beachfront Holiday Park. You’ll be the friendly face for guests, with weekend and public holiday availability required. The role offers approximately 25 hours per week and may require additional hours during peak times.

You will manage reservations, invoices, and guest check-ins/outs, answer calls and emails, and liaise with other departments to ensure rooms and services are ready and meet guest needs.