Bar Manager

Mercure Gold Coast Resort; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Complimentary meal on shift

Free on-site car parking

Accor discounts

Annual anniversary stay or dining

Job summary

Mercure Gold Coast Resort is seeking a Bar Manager to oversee daily bar operations, craft cocktails, and lead the F&B team at our coastal resort. You will drive beverage menu design, mentor staff, and ensure a superior guest experience across the bar and related outlets.

RSA certificate required; candidates should be available weeknights, weekends and peak season, with reliable transport and on-site parking. Complimentary shift meals and Accor discounts are provided.

Qualifications

• Demonstrated ability to lead a hospitality team.
• Excellent guest service and communication skills.
• Ability to stay calm and professional under pressure.

Responsibilities

• Oversee the successful operations of the Bar
• Lead & Inspire the team to deliver excellent hospitality
• Drive sales and a positive guest experience
• Collaborate with F&B Outlet leaders & Kitchen team
• Support with restaurant, conferences and other outlets as required
• Respond to complaints with calm, guest-centered resolutions
• Support onboarding, feedback, training & development of the F&B team
• Promote a positive and inclusive culture across the team and wider resort

Skills

Guest service

Communication

Team leadership

Calm under pressure

Hospitality mindset

Job description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

Where you’ll be working

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar. As Bar Manager you will have a central role in beverage menu design, crafting cocktails, mocktails, and a bar experience that keeps guests coming back.

What you'll be doing:

Oversee the successful operations of the Bar

Lead & Inspire the team to deliver excellent hospitality

Drive sales and a positive guest experience

Work closely and collaboratively with the other F&B Outlet leaders & Kitchen team

Support with operations of the restaurant, conferences, and other outlets as required

Respond to complaintswith calm, professional and guest-centered resolutions

Support with onboarding, feedback, training & developing the F&B team

Promote a positive & inclusive culture across the team and wider resort

What you’ll bring to the role:

Passionate about connecting with people and providing hospitality with heart

Demonstrated experience successfully leading a team & promoting a positive culture

Excellent bartending skills and beverage knowledge

Excellent communication and guest service skills

Ability to stay calm under pressure

RSA Certificate

Reliable transport (public transport not accessible at required shift times)

Available to work weeknights & weekends and holiday season

Why work with us:

Supportive Leaders invested in your development and growth

Autonomy, freedom and flexibility to work your way

Represent a resort centered around wellbeing, local connection and authenticity

Complimentary meal on shift

Free on-site car parking

Generous Discounts on accommodation and dining across Accor Hotels globally

Family & Friends Discounts on accommodation, dining and more

Complimentary Resort Night Stay or dining voucher on your annual anniversary each year

Access to hundreds of online courses to progress your career in hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.