Banking Customer Advisor: Deliver Gold-Standard Service

NAB; Campbelltown; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Banking discounts

Employee benefits program

Parental leave

Religious leave

Special leave

Sporting activities leave

Volunteer leave

Job summary

NAB is seeking a Branch Customer Advisor at the Campbelltown Branch in New South Wales, Australia. You will welcome customers, provide tailored banking options, and support daily transactions with a focus on accuracy and service excellence.

You will identify the best fit products, such as accounts and lending, while guiding customers to use Smarter Banking options to improve efficiency and security. This role emphasizes inclusion and customer satisfaction and requires a collaborative team

Qualifications

• Passion for delivering quality service to NAB's diverse customer base.
• Demonstrates customer-centric thinking and inclusivity.
• Strong teamwork and accuracy in every transaction.

Responsibilities

• Act as the first point of contact for customers at NAB's Campbelltown Branch.
• Identify suitable products and services (accounts, lending, transactions) for customers.
• Promote Smarter Banking options to make banking simple, digital, and secure.

Skills

Customer centric mindset

Attention to detail

Team player

Job description

NAB is seeking a Branch Customer Advisor at the Campbelltown Branch in New South Wales, Australia. You will welcome customers, provide tailored banking options, and support daily transactions with a focus on accuracy and service excellence.

You will identify the best fit products, such as accounts and lending, while guiding customers to use Smarter Banking options to improve efficiency and security. This role emphasizes inclusion and customer satisfaction and requires a collaborative team