Customer Advisor – Banking: Impactful, Growth-Driven Role

National Australia Bank; Cairns Regional; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

NAB Perks

Enhanced leave options

Wellbeing support

Career development

Job summary

The National Australia Bank (NAB) is seeking a Branch Customer Advisor for the Smithfield location in Queensland. In this role you will be the first point of contact for customers, guiding them through banking decisions and providing tailored service.

You will identify suitable products and demonstrate NAB’s Smarter Banking options to simplify transactions and enhance security. Join NAB to deliver gold-class experiences with a focus on accuracy, inclusivity, and teamwork while supporting

Qualifications

• Experience in customer-service roles within banking or retail environments.
• Ability to handle transactions accurately and efficiently.
• Strong focus on inclusivity and customer-centric service.

Responsibilities

• Serve as the first point of contact for customers at the Smithfield branch.
• Identify suitable banking products and services for customers, including account opening and lending options.
• Promote Smarter Banking options to make banking simple, easy and secure for customers.

Skills

Customer service mindset

Attention to detail

Team player

Job description

The National Australia Bank (NAB) is seeking a Branch Customer Advisor for the Smithfield location in Queensland. In this role you will be the first point of contact for customers, guiding them through banking decisions and providing tailored service.

You will identify suitable products and demonstrate NAB’s Smarter Banking options to simplify transactions and enhance security. Join NAB to deliver gold-class experiences with a focus on accuracy, inclusivity, and teamwork while supporting