Banking Customer Advisor — Growth & Perks

National Australia Bank; Perth; On-site; AUD 60,000 - 70,000; Full time

Job summary

National Australia Bank is seeking a Branch Customer Advisor - Banking to empower customers and communities in the Perth South of the River area. You will be the first point of contact, guiding customers to suitable products such as accounts and lending while promoting self-service and digital banking for a seamless experience.

Join NAB’s effort to deliver gold-class service to a diverse customer base, with a focus on accuracy, inclusion, and a customer-centric approach.

Qualifications

• Passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
• Team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB's Perth South of the River branches by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Skills

Customer focus

Team player

Attention to detail

Diversity & inclusion

Job description

National Australia Bank is seeking a Branch Customer Advisor - Banking to empower customers and communities in the Perth South of the River area. You will be the first point of contact, guiding customers to suitable products such as accounts and lending while promoting self-service and digital banking for a seamless experience.

Join NAB’s effort to deliver gold-class service to a diverse customer base, with a focus on accuracy, inclusion, and a customer-centric approach.