Banking Branch Experience Advisor

NAB; Townsville City; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Tailored career development

NAB Perks

Discounts on home loans, cards, andins

Travel, Fitness, Events, Technology"

Parental leave

Volunteer leave

Job summary

NAB is seeking a Branch Customer Advisor in Earlville to be the first point of contact for customers, delivering a seamless and personalized banking experience.

You will identify suitable products such as account opening and lending, promote Smarter Banking options, and ensure transactions are accurate and secure. The role offers learning and career development within NAB's inclusive workplace.

Qualifications

• Experience delivering quality customer experiences in banking or service roles.
• Strong attention to detail to ensure accurate transactions.
• Ability to work collaboratively in a branch environment.

Responsibilities

• Support NAB’s Earlville branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service

Team player

Attention to detail

Customer centricity

Inclusion awareness

Job description

NAB is seeking a Branch Customer Advisor in Earlville to be the first point of contact for customers, delivering a seamless and personalized banking experience.

You will identify suitable products such as account opening and lending, promote Smarter Banking options, and ensure transactions are accurate and secure. The role offers learning and career development within NAB's inclusive workplace.