Branch Banking Advisor - Customer-Centric Growth Path

NAB; Sunshine Coast Regional; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Career development

Banking discounts

Travel perks

Leave benefits

NAB Perks

Job summary

NAB Earlville branch is seeking a Branch Customer Advisor to provide a warm, professional experience for every customer. You’ll be the first point of contact, assisting with account openings, lending, and everyday banking needs.

You’ll promote NAB’s Smarter Banking options, helping customers use self-service and digital tools to make banking simple, secure and accessible. Join a diverse team with tailored career development, generous benefits and leave options; candidate screening may occur

Qualifications

• Customer-focused with gold-class service standards.
• Able to identify suitable banking products for customers (accounts, lending, transactions).
• Comfort with self-service and digital banking options.

Responsibilities

• Support NAB’s Earlville branch by being the first point of contact for customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions.
• Demonstrate NAB's Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer focus

Team player

Attention to detail

Inclusion & diversity

Job description

NAB Earlville branch is seeking a Branch Customer Advisor to provide a warm, professional experience for every customer. You’ll be the first point of contact, assisting with account openings, lending, and everyday banking needs.

You’ll promote NAB’s Smarter Banking options, helping customers use self-service and digital tools to make banking simple, secure and accessible. Join a diverse team with tailored career development, generous benefits and leave options; candidate screening may occur