Banking Customer Advisor: Elevate Everyday Service

NAB; City Of Karratha; On-site; AUD 55,000 - 70,000; Full time

Job summary

NAB Broome is seeking a Branch Customer Advisor to be the first point of contact for customers, delivering a tailored, high-quality banking experience. You’ll help customers choose suitable products and services, including account opening, lending, and everyday banking transactions, while promoting self-service options to keep banking simple and secure.

Join a diverse team in a role that values inclusion, learning, and career growth, with clear development pathways and a focus on community

Qualifications

• Customer-focused approach with aim to deliver gold-class experiences.
• Strong attention to detail ensuring accurate transactions.
• Inclusive mindset and willingness to work in a diverse team.

Responsibilities

• Serve as the first point of contact for NAB Broome customers.
• Identify suitable products and services for customers (accounts, lending, transactions).
• Demonstrate NAB Smarter Banking options to simplify banking for customers.

Skills

Customer service mindset

Team player

Attention to detail

Inclusion mindset

Job description

NAB Broome is seeking a Branch Customer Advisor to be the first point of contact for customers, delivering a tailored, high-quality banking experience. You’ll help customers choose suitable products and services, including account opening, lending, and everyday banking transactions, while promoting self-service options to keep banking simple and secure.

Join a diverse team in a role that values inclusion, learning, and career growth, with clear development pathways and a focus on community