B2B Customer Service Specialist — Hybrid Sydney

endeavour group careers; Sydney; Hybrid; AUD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Flexible working

Discount card

No meeting days

Wellbeing services

Learning & development

Zusammenfassung

Endeavour Group is recruiting a Customer Service Consultant in Sydney with hybrid working. You will support the sales team by delivering high-quality customer service, handling administrative tasks, and driving proactive service across internal and external stakeholders.

Based in Sydney, you will engage with B2B enquiries, process orders, prepare quotes, and help the team achieve sales goals while promoting a positive and collaborative culture.

Qualifikationen

• Customer-centric attitude with experience providing high-quality service.
• Able to operate autonomously in a fast-paced environment.
• Works well with people and demonstrates attention to detail.
• Beverage industry knowledge.

Aufgaben

• Deliver exceptional service to internal and external stakeholders.
• Respond promptly to B2B enquiries by phone and email.
• Process customer orders and prepare event quotes.
• Resolve customer issues and escalate via the correct channels.
• Build relationships across the store network.
• Follow logistics processes and record information accurately.
• Contribute to sales goals.
• Support the team with general administrative tasks and promote a positive, collaborative culture.

Kenntnisse

Customer service

Autonomy

Teamwork

Attention to detail

Beverage knowledge

Jobbeschreibung

Endeavour Group is recruiting a Customer Service Consultant in Sydney with hybrid working. You will support the sales team by delivering high-quality customer service, handling administrative tasks, and driving proactive service across internal and external stakeholders.

Based in Sydney, you will engage with B2B enquiries, process orders, prepare quotes, and help the team achieve sales goals while promoting a positive and collaborative culture.