Automotive Warranty Administrator

Autoleague; Melbourne; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Paid parental leave

Long service and loyalty incentives

Novated vehicle leasing options

Lifestyle discounts

Employee counselling via EAP

Job summary

Airport Toyota in Melbourne is seeking a part-time Warranty Administrator to support our Service Department five hours per day, Monday to Friday. You will manage warranty claims, review orders, and ensure timely, accurate submissions in line with Toyota requirements.

We're looking for someone meticulous, organised and reliable, with experience in warranty administration, ideally in an automotive dealership. The role offers a supportive team and ongoing manufacturer training.

Qualifications

• Previous experience in warranty administration, ideally within an automotive dealership.
• Experience with Toyota warranty processes and dealership management systems.
• Strong administrative and organisational skills.
• Clear communication with service and workshop teams.

Responsibilities

• Manage warranty claims and ensure processing in line with Toyota requirements.
• Review repair orders, prepare claims and follow up submissions.
• Maintain accurate records and identify missing information for timely claims.

Skills

Warranty administration

Attention to detail

Communication

Job description

The Details Matter. So Does the Person Behind Them!

At Airport Toyota, there's a lot happening behind the scenes to keep our Service Department running smoothly, and our Warranty Administrator plays an important part in making it all happen.

We're looking for an organised and detail focused Part Time Warranty Administrator to join our team, working Monday to Friday, five hours per day.

If you enjoy keeping things organised, take pride in getting the details right and like being the person others can rely on, this is your opportunity to join a high performing team where your contribution is genuinely valued.

A Day in the Life

You’ll be working closely with our Service and Workshop teams, managing warranty claims and making sure everything is processed accurately, efficiently and in line with Toyota’s manufacturer requirements.

From reviewing repair orders and preparing claims to following up outstanding submissions and resolving queries, you’ll play an important role in keeping our warranty processes on track.

You’ll be responsible for maintaining accurate records, identifying missing information and working with the team to make sure claims are completed correctly and within the required timeframes.

Some days will be straightforward. Others will require a little more investigation, follow up and problem solving. Either way, your ability to stay organised, manage priorities and keep things moving will make all the difference.

What You’ll Bring

We're looking for someone who enjoys working with structure, has a strong eye for detail and takes genuine pride in getting things right.

To be successful, you'll bring:

Strong administrative and organisational skills, with excellent attention to detail.

Confidence working with computer systems, records and documentation.

The ability to manage multiple tasks, meet deadlines and follow up outstanding matters.

Clear communication skills and the ability to work closely with Service and Workshop teams.

A proactive approach, strong problem solving skills and a willingness to take ownership of your work.

Previous experience in warranty administration, ideally within an automotive dealership, is essential.

Experience with Toyota warranty processes and dealership management systems will be highly regarded.

What's in it for You

You’ll enjoy the benefits of a permanent part time position, working five hours per day, Monday to Friday, with the opportunity to be part of a busy, established dealership while still having time for your commitments outside of work.

You’ll be working from a brand new state of the art facility, complete with modern systems, a paperless working environment and an onsite café.

With the support of an experienced leadership team, ongoing Toyota manufacturer training and the backing of one of Australia’s largest automotive groups, you’ll have everything you need to settle in and succeed.

On top of that, you’ll benefit from paid parental leave, long service and loyalty incentives, novated vehicle leasing options, lifestyle discounts across dining, travel and fitness, and free professional counselling through our Employee Assistance Program.

Ready to Make Your Move?

If you’re an organised and capable Administrator looking for a part time opportunity with a great team, we’d love to hear from you.

Please note: Airport Toyota is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion. All shortlisted applicants will be required to undertake pre-employment checks, including police and medical checks.

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