Automotive Service Department Supervisor - Autorecruit

AUTOrecruit; Rockhampton Regional; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Job summary

AUTOrecruit's client in Rockhampton is seeking an Assistant Service Manager to help run the service department efficiently and ensure high levels of customer satisfaction.

You will support the Service Manager, lead a team, manage workflow and service delivery, resolve customer concerns, and monitor performance to comply with policies. A proactive attitude and a valid driver's licence are essential.

Qualifications

• Experience in a leadership or senior advisory role in automotive service.
• Strong communication and problem-solving skills; capable of team management.
• Experience with dealership management systems and a valid driver's licence.

Responsibilities

• Assist the Service Manager with daily department operations.
• Lead and motivate a team, managing workflow and service delivery.
• Resolve customer concerns and ensure a seamless service experience.
• Monitor department performance and ensure compliance with policies.

Skills

Leadership

Team management

Communication

Problem solving

Tools

Dealership management systems

Job description

My client in Rockhampton is seeking a highly motivated and dynamic Assistant Service Manager to join their team. In this key role, you'll assist with the smooth running of the service department, ensuring operational efficiency and high levels of customer satisfaction.

About the role:

• Support the Service Manager with daily department operations.
• Lead and motivate a team, managing workflow and service delivery.
• Resolve customer concerns and ensure a seamless service experience.
• Monitor department performance and ensure compliance with policies.

What they are looking for:

• Previous experience in a leadership or senior advisory role in an automotive service department.
• Strong communication, problem-solving, and team management skills.
• Experience with dealership management systems.
• A proactive attitude and a current, unrestricted driver's licence.

What they are offering:

• Competitive salary with performance-based incentives.
• Opportunities for ongoing professional development and career growth.
• A supportive and friendly team environment.