Mechanic, Automotive Parts, Maintenance & Repair - Autorecruit

AUTOrecruit; Bunbury; On-site; AUD 90,000 - 130,000; Full time

Job summary

AUTOrecruit is seeking an experienced Service Manager to lead its automotive service operation in Narrogin, Western Australia. This hands-on role requires guiding a busy workshop, ensuring a smooth workflow and delivering high-quality customer experiences.

You will manage day-to-day service activities, develop the team, build strong relationships with customers and dealership colleagues, and drive safety, efficiency and service standards across the region.

Qualifications

• Experience in automotive servicing or workshop operations.
• Leadership experience and ability to motivate a team.
• Strong communication and customer-focused approach.

Responsibilities

• Lead, support and develop the service department team.
• Coordinate workshop workflow and service operations.
• Maintain a strong focus on customer satisfaction and service quality.
• Monitor operational performance and identify opportunities to improve processes.
• Build positive relationships with customers, staff and dealership stakeholders.
• Promote a safe, professional and collaborative workplace.

Skills

Leadership

Clear communication

Organisational skills

Customer focus

Job description

Our client is seeking an experienced Service Manager to lead its automotive service operation in Narrogin, Western Australia. This is an opportunity to guide a team, build strong customer relationships and support the performance of a busy dealership service department.

About the role

As Service Manager, you will oversee the day-to-day service operation and help ensure customers receive a dependable, high-quality experience. You'll work closely with the service team and dealership colleagues to keep work flowing smoothly and deliver results.

Key responsibilities

• Lead, support and develop the service department team.
• Coordinate workshop workflow and service operations.
• Maintain a strong focus on customer satisfaction and service quality.
• Monitor operational performance and identify opportunities to improve processes.
• Build positive relationships with customers, staff and dealership stakeholders.
• Promote a safe, professional and collaborative workplace.

About you

• Experience in automotive servicing, workshop operations or a related environment.
• Leadership skills and the ability to motivate a team.
• Clear communication and a confident, customer-focused approach.
• Strong organisational skills and the ability to manage competing priorities.
• A practical mindset and commitment to high standards of service.

Why consider this opportunity?

Join our client's team in a hands-on leadership role where you can shape the customer experience, support a skilled service team and contribute to the success of a regional dealership.