Automotive Service Advisor: Customer Liaison & Solutions

Eagers Automotive Limited; New South Wales; In loco; AUD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted gym memberships

Health insurance

Vehicle purchasing and service

Work/life balance opportunities

Descrizione del lavoro

Eagers Automotive Limited is looking for a dedicated Service Advisor to join our team. In this role, you will be the key point of contact for our customers, ensuring that their needs are communicated to the appropriate departments.

Your day will involve greeting customers, assessing their requirements, and facilitating timely service updates. You’ll need to demonstrate exceptional communication and organizational skills, along with a current NSW driver’s license.

Competenze

• Current NSW driver’s licence required.
• Working knowledge of ERA and Pentana computer systems preferred.
• Exceptional verbal and written communication skills necessary.

Mansioni

• Serve as the main point of contact for customers.
• Brief relevant departments on customer needs and expectations.
• Maintain customer updates on timelines and progress.
• Handle customer charges and service requirements.

Conoscenze

Exceptional communication skills

Organizational skills

Customer service

Teamwork

Knowledge of ERA and Pentana systems

Microsoft suite proficiency

Descrizione del lavoro

Eagers Automotive Limited is looking for a dedicated Service Advisor to join our team. In this role, you will be the key point of contact for our customers, ensuring that their needs are communicated to the appropriate departments.

Your day will involve greeting customers, assessing their requirements, and facilitating timely service updates. You’ll need to demonstrate exceptional communication and organizational skills, along with a current NSW driver’s license.