Automotive Front Desk & Parts Allrounder

United Hail Repairs Pty; Sydney; Sur place; AUD 60 000 - 90 000; Plein temps

Résumé du poste

United Hail Repairs in Seven Hills, NSW is seeking a Customer Service, Reception, Administration and Parts Allrounder to join our team. You will be the first point of contact for customers, manage reception duties, and support parts management while helping keep our workshop operations running smoothly.

This full-time role requires excellent communication, basic experience in a customer-facing or automotive environment, and strong organisational skills.

Qualifications

• Professional communication and customer service experience.
• Basic knowledge of automotive parts or willingness to learn.
• Proficiency with computer systems and appointment scheduling software.
• Strong organizational and data-entry skills.
• Driver's licence and reliable transport.

Responsabilités

• Greeting customers and providing reception services.
• Answering calls, taking messages and scheduling appointments.
• Processing paperwork and maintaining administrative records.
• Managing payments and cash or electronic transactions.
• Assisting with parts identification and ordering from suppliers.
• Liaising with mechanics regarding parts requirements.
• Updating customers on repair status and vehicle progress.
• General office administration and data entry tasks.
• Maintaining a clean, organized and professional reception area.
• Supporting customer service follow-ups after repairs.

Description du poste

United Hail Repairs in Seven Hills, NSW is seeking a Customer Service, Reception, Administration and Parts Allrounder to join our team. You will be the first point of contact for customers, manage reception duties, and support parts management while helping keep our workshop operations running smoothly.

This full-time role requires excellent communication, basic experience in a customer-facing or automotive environment, and strong organisational skills.