Automotive Service Receptionist – Fast-Paced Admin (Mon–Fri)

EJJE Auto Group; Windsor; On-site; AUD 52,000 - 76,000; Full time

Job summary

EJJE Auto Group in McGraths Hill, NSW, invites a friendly, detail-oriented Service Receptionist to join our busy workshop team. You will handle daily administrative tasks, greet customers, manage service enquiries, and coordinate with service advisors and technicians to keep the workflow smooth.

This full-time, Monday to Friday role offers an immediate start and a supportive environment where strong communication and organisational skills are valued to deliver outstanding customer service.

Qualifications

• Experience in fast-paced customer service environment.
• Strong attention to detail.
• Proficient with computer systems, appointment software and MS Office.

Responsibilities

• Greet and welcome guests to the service department, creating a positive and professional first impression.
• Answer incoming phone calls and respond to service enquiries with confidence and care.
• Accurately record customer details, vehicle information, and service requests.
• Coordinate closely with service advisors and technicians to ensure smooth workflow.
• Communicate service updates, timelines, and additional work clearly to customers.
• Customer follow up.
• Maintain daily repair order filing.
• Maintain a clean, organised, and welcoming reception area.

Skills

Customer service

Time management

Multitasking

Communication

Organisational skills

Computer literacy

Tools

Appointment software

Microsoft Office

Job description

EJJE Auto Group in McGraths Hill, NSW, invites a friendly, detail-oriented Service Receptionist to join our busy workshop team. You will handle daily administrative tasks, greet customers, manage service enquiries, and coordinate with service advisors and technicians to keep the workflow smooth.

This full-time, Monday to Friday role offers an immediate start and a supportive environment where strong communication and organisational skills are valued to deliver outstanding customer service.