Sales / Front Counter Person

Tyrepower; Newcastle-Maitland; Sur place; AUD 42 000 - 56 000; Plein temps

Résumé du poste

Tyrepower is seeking a friendly, motivated Sales / Receptionist to join our busy Tyrepower and mechanical workshop. You will be the first point of contact for customers, helping them with tyre and automotive enquiries while supporting the day-to-day operation of the workshop.

This hands-on role focuses on delivering excellent customer service, assisting with bookings, quotes and tyre/automotive sales in a busy workshop environment.

Qualifications

• Friendly, approachable speaking with customers.
• Reliable, punctual and well presented.
• Organised with ability to multitask in a busy environment.
• Comfortable using computers and basic office systems.
• Sales-focused with a genuine interest in helping customers.

Responsabilités

• Greet customers and provide friendly, professional service.
• Answer incoming phone calls and respond to customer enquiries.
• Book vehicles in for tyres, servicing, repairs and mechanical work.
• Provide customers with information and quotes for tyres and automotive services.
• Assist with tyre and automotive sales.
• Process invoices, payments and customer bookings.
• Coordinate customer vehicles with mechanics and workshop staff.
• Contact customers regarding vehicle updates, completed work and recommendations.
• Maintain accurate customer and vehicle records.
• Assist with general reception and administrative duties.

Connaissances

Customer service

Reception

Sales

Phone handling

Multitasking

Computer skills

Team player

Punctual

Communication

Description du poste

We are seeking a friendly, motivated and customer-focused Sales / Receptionist to join our busy Tyrepower and mechanical workshop. This is a great opportunity for someone who enjoys working with people, has an interest in the automotive industry and wants to develop their customer service and sales skills in a hands-on workshop environment. You will be the first point of contact for customers, helping them with tyre and automotive enquiries while supporting the day-to-day operation of the workshop.

Key responsibilities

• Greet customers and provide friendly, professional service
• Answer incoming phone calls and respond to customer enquiries
• Book vehicles in for tyres, servicing, repairs and mechanical work
• Provide customers with information and quotes for tyres and automotive services
• Assist with tyre and automotive sales
• Process invoices, payments and customer bookings
• Coordinate customer vehicles with mechanics and workshop staff
• Contact customers regarding vehicle updates, completed work and recommendations
• Maintain accurate customer and vehicle records
• Assist with general reception and administrative duties

About you

• Friendly, approachable and confident speaking with customers
• Reliable, punctual and well presented
• Organised and able to multitask in a busy environment
• Comfortable using computers and basic office systems
• Confident answering phones and dealing with customer enquiries
• Sales-focused with a genuine interest in helping customers
• A strong communicator and team player
• Willing to learn about tyres, mechanical services and automotive products
• Able to work independently while also supporting the workshop team
• Previous experience in customer service, reception, retail sales, automotive or administration is desirable but not essential

About us

We are a busy Tyrepower and mechanical workshop in the automotive industry.