Automotive Customer Service & Scheduling Specialist

Adas Solutions; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Ongoing training and career developm

Employee recognition programs and an­n

Employee Assistance Program

Job summary

ADAS Solutions in Keysborough is seeking a friendly Customer Service Specialist to join our calibration centre team. You will be the central link between customers, technicians and workshop staff, handling bookings, quotes and updates to keep schedules on track.

This full-time role offers Monday to Friday, ongoing training and career development within a national automotive technology group, plus employee recognition, wellbeing support and paid leave benefits.

Qualifications

• Experience in customer service, scheduling or service advising (automotive highly regarded).
• Confident and professional phone manner.
• Strong organisational and problem-solving skills.
• High accuracy in data entry and administration.
• Solid Microsoft Office skills.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Managing customer enquiries, bookings and quotes.
• Coordinating technician schedules.
• Providing clear and timely job updates.
• Supporting Site Managers with workflow planning.
• Maintaining accurate data and administrative records.

Skills

Customer service

Scheduling

Communication

Data entry

Microsoft Office

Multi-tasking

Tools

MS Office

Job description

ADAS Solutions in Keysborough is seeking a friendly Customer Service Specialist to join our calibration centre team. You will be the central link between customers, technicians and workshop staff, handling bookings, quotes and updates to keep schedules on track.

This full-time role offers Monday to Friday, ongoing training and career development within a national automotive technology group, plus employee recognition, wellbeing support and paid leave benefits.