Auto Service Workshop Controller – Lead & Optimize Teams

Autopact; Melbourne; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Professional development

Supportive team environment

Brand exposure

Descripción de la vacante

Blackburn Kia, Nissan & GWM is seeking an experienced Workshop Controller to lead our automotive service workshop in Blackburn, VIC. This full-time role oversees daily operations, staff supervision, scheduling, safety, and adherence to warranty guidelines, with a focus on efficiency and customer satisfaction.

You will coordinate between service advisors and technicians, drive continuous improvement, and ensure accurate records and performance metrics.

Formación

• Minimum 3–5 years in a supervisory/managerial role in an automotive workshop.
• Strong knowledge of vehicle servicing, maintenance procedures and repair processes.
• Proven leadership and people-management skills.
• Experience with scheduling, resource planning and workflow optimisation.
• Familiarity with workshop management systems and diagnostic tools.
• Solid understanding of health and safety requirements in automotive workshops.

Responsabilidades

• Manage and supervise workshop staff and performance.
• Schedule and coordinate servicing, repairs and maintenance work.
• Monitor safety standards and regulatory compliance.
• Oversee quality control to meet manufacturer specs and customer expectations.
• Manage workshop resources including tools, parts and facilities.
• Liaise with service advisors, technicians and customers to resolve issues.

Conocimientos

Leadership

Staff management

Scheduling

Communication

Health & Safety

Problem solving

Herramientas

Workshop management software

Automotive diagnostic tools

Descripción del empleo

Blackburn Kia, Nissan & GWM is seeking an experienced Workshop Controller to lead our automotive service workshop in Blackburn, VIC. This full-time role oversees daily operations, staff supervision, scheduling, safety, and adherence to warranty guidelines, with a focus on efficiency and customer satisfaction.

You will coordinate between service advisors and technicians, drive continuous improvement, and ensure accurate records and performance metrics.