Assistant Venue Manager | Las Palmas

Boathouse Group; Manly; Sur place; AUD 70 000 - 95 000; Plein temps

Résumé du poste

The Boathouse Group's Las Palmas in Manly is seeking an experienced Assistant Venue Manager to lead daily service, inspire the team and uphold exceptional guest experiences. You will collaborate with the Venue Manager to oversee operations, staffing, compliance, and events, delivering a high-energy, service-driven environment for a busy hospitality venue.

If you bring strong leadership, a background in bartending/high-volume hospitality, and a passion for memorable guest moments, we'd love to

Qualifications

• Must have experience in an Assistant Venue Manager, Supervisor or senior hospitality leadership role.
• Strong background in bartending and high-volume bar operations.
• Proven ability to lead by example and drive service standards.

Responsabilités

• Support the Venue Manager with day-to-day operation of Las Palmas, ensuring smooth service.
• Lead, motivate and develop the team to maintain a high-performing culture.
• Be a hands-on presence during service, upholding exceptional food, beverage and guest experience.
• Assist with rostering, labour management and team coordination.
• Support training and onboarding to ensure service standards and procedures are understood.
• Monitor venue presentation, cleanliness, compliance and operational standards.
• Handle guest feedback and enquiries professionally to protect the guest experience.
• Assist with stock management, ordering and cost control.
• Collaborate with management on events, activations and initiatives.
• Support compliance with WHS, RSA and food safety requirements.

Connaissances

Leadership

Team Management

Bartending

Hospitality Standards

Description du poste

The Boathouse Group is a collection of unique and iconic hospitality venues located in picturesque locations around Sydney and on the NSW Central Coast, Australia. We offer dining, accommodation, weddings, events and homewares. Our vision is to create the most iconic collection of venues through family culture and exceptional hospitality. We do this through high quality products and ingredients, as well as offering a fun and genuine service along the way. We have always aimed for our venues to be the heart of the community and provide a classic Australian hospitality experience. Our values guide our behaviours and how we build trust with our guests, community and with each other.

Las Palmas is a vibrant, high-energy venue in the heart of Manly, bringing together great food, drinks, music and an atmosphere designed for long lunches, late nights and everything in between.

We’re looking for an experienced full-time Assistant Venue Manager to join the team and play a key role in the day-to-day operation of the venue.

About Us

The Boathouse Group is a collection of unique and iconic hospitality venues located in picturesque locations around Sydney and on the NSW Central Coast, Australia. We offer dining, accommodation, weddings, events and homewares. Our vision is to create the most iconic collection of venues through family culture and exceptional hospitality. We do this through high quality products and ingredients, as well as offering a fun and genuine service along the way. We have always aimed for our venues to be the heart of the community and provide a classic Australian hospitality experience. Our values guide our behaviours and how we build trust with our guests, community and with each other.

Las Palmas

Las Palmas is a vibrant, high-energy venue in the heart of Manly, bringing together great food, drinks, music and an atmosphere designed for long lunches, late nights and everything in between.

We’re looking for an experienced full-time Assistant Venue Manager to join the team and play a key role in the day-to-day operation of the venue.

About the Role

As Assistant Venue Manager, you’ll work closely with the Venue Manager to ensure Las Palmas operates at its best across every service. You’ll be a visible leader on the floor, setting the standard for service, supporting the team and making sure the guest experience is consistently exceptional.

This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, enjoys being around people and knows what it takes to run a successful hospitality operation.

Key Responsibilities

• Support the Venue Manager with the day-to-day operation of Las Palmas, ensuring smooth and efficient service across all areas of the venue.

• Lead, motivate and develop the team, creating a positive, accountable and high-performing culture.

• Be a hands-on presence during service, maintaining exceptional standards across food, beverage, service and guest experience.

• Assist with rostering, labour management and day-to-day team coordination.

• Support training and onboarding, ensuring team members understand service standards, venue procedures and expectations.

• Monitor venue presentation, cleanliness, compliance and operational standards.

• Handle guest feedback and enquiries professionally, resolving issues quickly and protecting the guest experience.

• Assist with stock management, ordering, cost control and other commercial responsibilities.

• Work closely with the Venue Manager and broader management team on events, activations and initiatives that drive the venue forward.

• Support compliance with WHS, RSA, food safety and other relevant hospitality requirements.

About You

You’ll be an experienced hospitality professional who is confident leading a team and comfortable taking ownership during service. You’re organised, commercially aware and naturally proactive, with the ability to remain calm and solutions-focused when things get busy.

We’re looking for someone who:

• Has previous experience in an Assistant Venue Manager, Supervisor or senior hospitality leadership role, with a strong background in bartending and high-volume bar operations.

• Has a genuine passion for hospitality, service and creating memorable guest experiences;

• Leads from the front and isn't afraid to get stuck in when the venue is busy;

• Has strong communication and people-management skills;

• Understands the importance of commercial performance, labour and cost control;

• Has strong knowledge of hospitality compliance, including RSA and WHS requirements;

• Brings energy, initiative and a positive attitude to every shift.

Why Join Las Palmas?

This is an opportunity to join a dynamic venue in one of Sydney’s most recognisable hospitality precincts and play a genuine role in its ongoing success.

You’ll work alongside an experienced leadership team, have the opportunity to develop your career in hospitality and be part of a venue where great service, good energy and a strong team culture are at the heart of what we do.

If you're ready to step up, lead from the front and make your mark at Las Palmas, we'd love to hear from you.