Assistant Venue Leader

Yo-Chi Frozen Yogurt; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Flexible rosters

Leadership training

Job summary

Yo-Chi Frozen Yogurt in Brisbane is seeking an Assistant Venue Leader to guide shifts with energy and confidence. You’ll energize the team, ensure guests leave with a smile, and support the Venue Leader to deliver great service.

The role focuses on maintaining a busy, welcoming environment, upholding standards, and driving positive performance in-store while offering leadership development and career growth opportunities.

Qualifications

• Guest-first mindset and a can-do attitude.
• Strong communication skills to keep things smooth on busy shifts.
• Hospitality or QSR experience is a big plus.

Responsibilities

• Lead shifts with energy, confidence, and a smile.
• Back up the Venue Leader and help your crew shine.
• Keep areas clean, compliant, and running smoothly.
• Shape culture and drive in-store performance.

Skills

Guest-first mindset

Communication skills

Hospitality experience

QSR experience

Job description

Ready to lead a team that turns every visit into a feel-good moment? We're on the hunt for our next Assistant Venue Leader to lead with confidence and energy.

What's the role all about?

You'll be right in the thick of it from leading shifts, hyping up your team, and making sure every single guest walks out with a smile (and probably a second cup). If you love the buzz of a busy shift and the satisfaction of a team firing on all cylinders, this is your stage.

Who are we?

Yo-Chi isn't just frozen yogurt, it's a whole vibe. Premium product, beautifully designed spaces, and a team culture built on warmth, positivity, and sharing the Chi with everyone who walks through the door. We care about doing good, from sustainability to community, and we want leaders who care too.

What You'll Bring

• A guest-first mindset and a genuine can-do attitude
• Strong communication skills and the resilience to keep things smooth on a busy shift
• Hospitality or QSR experience: a big plus, but heart matters!

What you'll be doing:

• Leading shifts with energy, confidence, and a smile
• Backing up your Venue Leader and helping your crew shine
• Keeping things clean, compliant, and running like clockwork
• Shaping the culture and driving performance in-store

Why Yo-Chi?

• A fun, positive, genuinely inclusive team culture
• Competitive salary plus great incentives
• Flexible rosters - day and night shifts to suit your life
• Real leadership training and real career growth - this could be your first step up, or your next big move

If you've got the energy, the drive, and the smile to match, we want you on this journey.

Applicants must have full Australian working rights (working holiday visas not eligible).