Burleigh Assistant Venue Leader

Yo-Chi Frozen Yogurt; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Leadership development

Ongoing training

Career progression opportunities

Job summary

A leading frozen yogurt company in Gold Coast City is seeking an Assistant Venue Leader to lead shifts and support team performance. The ideal candidate will have a customer-first mindset, strong communication skills, and experience in hospitality or the quick-service restaurant industry. You'll be pivotal in maintaining a clean and compliant venue while fostering a positive team culture. This is an exciting opportunity for career progression within a growing network.

Qualifications

• Natural leader thriving in a fast-paced, team-focused environment.
• Previous experience in hospitality or QSR highly regarded.
• Proactive attitude towards service and team support.

Responsibilities

• Leading shifts with confidence and enthusiasm.
• Supporting the Venue Leader and helping your team perform at their best.
• Keeping the venue clean, compliant, and running smoothly.
• Playing an important role in team culture and overall store performance.

Skills

Customer-first mindset

Strong communication skills

Resilience

Resilience

Job description

What’s the role all about?

As an Assistant Venue Leader at our Burleigh venue, you’ll be right in the action leading shifts, backing your team, keeping the energy high, and making sure every guest leaves feeling good (and happy with their Yo-Chi!).

Who are we?

Yo-Chi is about more than frozen yogurt. We are here to create feel‑good moments every day. From premium products and beautifully designed spaces to warm, welcoming teams, we are driven by positive action, sustainability, and sharing the Chi with our community.

What we’re looking for

You’re a natural leader who thrives in a fast‑paced, team‑focused environment and loves delivering great service. You’ll bring:

• A customer‑first mindset with a positive, proactive attitude
• Strong communication skills and resilience
• Previous experience in hospitality or QSR (highly regarded!)

What you’ll be doing

• Leading shifts with confidence and enthusiasm
• Supporting the Venue Leader and helping your team perform at their best
• Keeping the venue clean, compliant, and running smoothly
• Playing an important role in team culture and overall store performance

Why join Yo-Chi?

Our people are at the heart of everything we do. We promote a healthy lifestyle and offer leadership development, ongoing training, and genuine career progression. As we continue to grow, so do your opportunities from venue management and area roles to support office positions.

If you’d love to be part of Yo-Chi during this exciting stage, apply now!

We encourage all applicants to check out our website, Instagram, or pop into a store to get a feel for who we are.

Applicants must have valid Australian working rights to be considered.