Assistant Strata Manager to Managing Director

McCormacks Strata Management; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

McCormacks Strata Management is seeking an Assistant Strata Manager to the Managing Director in Sydney CBD NSW on a full-time basis. You will provide vital administrative, operational and managerial support to the Managing Director while contributing to the delivery of high-quality strata management services across our portfolio.

This role offers exposure to strategic decision-making and hands-on involvement in property management operations, making it an ideal position for someone looking to

Qualifications

• Strong organisational and time management abilities.
• Excellent written and verbal communication with diverse stakeholders.
• Proficiency in Microsoft Office and strata management software.
• Knowledge of Strata Schemes Management Act 2015 (NSW) or willingness to develop this knowledge.

Responsibilities

• Provide administrative and operational support to the Managing Director, including schedules, correspondence and meeting arrangements.
• Coordinate and manage strata schemes, liaising with committees, building owners and residents.
• Prepare and maintain accurate records, documentation and reports related to strata management.
• Support the implementation of strata management policies, procedures and compliance requirements across properties.
• Coordinate with contractors, service providers and external stakeholders to ensure facilities maintenance and services are delivered efficiently.
• Handle enquiries and resolve issues raised by residents, owners and committee members professionally and promptly.
• Support delivery of customer service excellence and positive stakeholder relationships.
• Participate in training to enhance knowledge of strata management legislation and best practice.

Skills

Organisational skills

Time management

Verbal communication

Written communication

MS Office

Strata management software

Strata knowledge NSW

Customer service

Tools

MS Office

Strata management software

Job description

Assistant Strata Manager to Managing Director

McCormacks Strata Management – Sydney CBD NSW

McCormacks Strata Management is a leading provider of body corporate and facilities management services across Sydney. We specialise in delivering comprehensive strata management solutions that help residential and commercial properties operate efficiently and effectively. With a commitment to excellence, integrity and customer service, we work closely with building owners, committees and residents to ensure properties are well‑maintained and managed to the highest standards. Our team is dedicated to building long‑term relationships and providing tailored solutions that meet the unique needs of each property we manage.

About the role

We are seeking an Assistant Strata Manager to the Managing Director to join our team in Sydney NSW on a full‑time basis. This is an excellent opportunity to work closely with senior management whilst developing your expertise in body corporate and facilities management. You will provide vital administrative, operational and managerial support to the Managing Director, whilst also contributing to the delivery of high‑quality strata management services across our portfolio. This role offers exposure to strategic decision‑making and hands‑on involvement in property management operations, making it an ideal position for someone looking to progress their career in the strata management industry.

Key responsibilities

• Providing comprehensive administrative and operational support to the Managing Director, including managing schedules, correspondence and meeting arrangements


• Assisting in the coordination and management of strata schemes, including liaising with the committees, building owners and residents


• Preparing and maintaining accurate records, documentation and reports related to strata management matters


• Supporting the implementation of strata management policies, procedures and compliance requirements across properties


• Coordinating with contractors, service providers and external stakeholders to ensure facilities maintenance and services are delivered efficiently


• Handling enquiries and resolving issues raised by residents, owners and committee members in a professional and timely manner


• Supporting the delivery of customer service excellence and contributing to positive relationships with all stakeholders


• Participating in training and professional development to enhance knowledge of strata management legislation, regulations and industry best practice

What we’re looking for

• Strong organisational and time management skills with the ability to manage multiple tasks and priorities effectively


• Excellent written and verbal communication skills with the ability to interact professionally with diverse stakeholders


• Proficiency in Microsoft Office applications and experience with strata management software or similar property management systems


• Knowledge of the Strata Schemes Management Act 2015 (NSW) or willingness to develop this knowledge


• Problem‑solving ability and a proactive approach to identifying and addressing issues


• Professional demeanour with strong interpersonal skills and the ability to work collaboratively within a team environment


• A commitment to maintaining high ethical standards and providing excellent customer service

What we offer

McCormacks Strata Management is committed to creating a supportive and professional working environment where our team members can develop their skills and progress their careers. We offer competitive remuneration commensurate with experience and qualifications. You will have the opportunity to work closely with experienced professionals and gain valuable exposure to all aspects of strata management operations. We support ongoing professional development and provide opportunities to enhance your qualifications and industry knowledge. We maintain a collaborative team culture with a focus on work‑life balance, and we value the wellbeing and satisfaction of our employees. Additional benefits include access to industry training programmes, professional development opportunities and a supportive workplace environment where your contributions are recognised and valued.