Experienced Strata Manager

Starr Partners Merrylands; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing training & development

Monthly RDO

Administrative and operational support

Long-term career opportunity

Job summary

Starr Partners Merrylands is seeking an experienced Strata Manager to oversee a portfolio within a collaborative team in Western Sydney. You will guide owners corporations, coordinate meetings, and ensure strata schemes operate professionally under NSW legislation.

You will manage budgets, resolve issues, and foster strong client relationships while maintaining accurate records and staying current with industry best practices.

Qualifications

• Demonstrated experience independently managing a portfolio of strata schemes.
• Strong knowledge of NSW strata legislation, compliance obligations and industry practices.
• Current NSW driver licence.
• Reliable, comprehensively insured vehicle for work-related travel.
• Proficiency in Microsoft Office and stratum management software.
• Professional, well-presented approach with ongoing professional development.

Responsibilities

• Manage day-to-day requirements of strata schemes and guide owners corporations.
• Coordinate meetings (AGMs, committee meetings) and follow-up actions.
• Review budgets, financial reports, levies and trust accounting relevant to strata management.
• Coordinate repairs, maintenance, insurance, and service contracts as instructed by clients.
• Obtain and present quotations from contractors and service providers.
• Support onboarding of newly appointed strata schemes and maintain accurate records.

Skills

Portfolio management

Communication skills

Negotiation

Organization

Problem solving

Education

NSW strata management qualification

Tools

Microsoft Office

Strata management software

Job description

Experienced, Professional & People-Focused Strata Manager

Are you an experienced Strata Manager looking for a positive, professional and genuinely supportive workplace?

If you take pride in building trusted client relationships, confidently managing a portfolio and helping owners corporations navigate complex matters, we would love to hear from you.

We are a well-established Western Sydney real estate business seeking an experienced Strata Manager to join our team in a full-time, permanent role. This opportunity is ideal for a capable and proactive professional looking for long-term stability, practical support and an enjoyable team environment.

Why You'll Love Working With Us

• A Genuinely Positive Team Culture - Join an established, friendly and collaborative team whose members enjoy working together in the office. It is a welcoming environment where knowledge is shared, colleagues support one another and people feel connected to the wider team.
• An Established and Respected Business - Build your career with a business that has served the Western Sydney community for more than 50 years.
• Support Behind You - Work alongside experienced Strata Managers, an Assistant Strata Manager and knowledgeable leaders, with access to in-house resources to assist with the effective management of your portfolio.
• Career Growth and Stability - Enjoy the security of a full-time, permanent role with genuine opportunities for continued professional development and bonus earning potential.
• Recognition of After-Hours Meetings - The position generally operates Monday to Friday, 9.00 am to 5.00 pm. Some evening meetings are required, with a monthly RDO provided in recognition of after-hours AGM commitments.

This structure allows you to focus on what you do best: confidently managing your schemes, developing trusted relationships, resolving challenges and delivering exceptional service.

About the Role

This is an excellent opportunity for an experienced Strata Manager to take responsibility for an established portfolio while working within a knowledgeable and collaborative team.

You will manage the day-to-day requirements of your strata schemes, guide owners corporations and strata committees, coordinate meetings and maintenance, and ensure each scheme is managed professionally and in accordance with legislative requirements.

You will also contribute to client retention, portfolio growth and the continued development of a positive, service-focused strata team.

What You'll Be Doing

• Managing and maintaining a portfolio of strata and community title schemes.
• Building strong, professional relationships with owners corporations, strata committees, owners and service providers.
• Preparing for and conducting annual general meetings, committee meetings and other client meetings.
• Coordinating meeting agendas, minutes, correspondence and required follow-up actions.
• Reviewing administrative and capital works fund budgets, financial reports, accounts and levy positions.
• Coordinating repairs, maintenance, insurance and service contracts in accordance with client instructions.
• Obtaining and presenting competitive quotations from contractors, consultants and service providers.
• Monitoring levy arrears and supporting appropriate recovery processes.
• Providing informed guidance regarding by-laws, compliance requirements, dispute resolution and relevant strata legislation.
• Liaising with building managers, contractors, local councils, insurers, consultants and legal representatives as required.
• Ensuring scheme records, strata rolls, communications and other documentation are accurate and up to date.
• Supporting the onboarding and establishment of newly appointed strata schemes.
• Identifying opportunities to strengthen client relationships, retain existing business and generate referrals.
• Working collaboratively with assistant and administrative team members to ensure matters are completed accurately and on time.
• Maintaining current industry knowledge through continuing professional development and training.

About You

We are looking for a capable and dedicated strata professional who brings:

• Demonstrated experience independently managing a portfolio of strata schemes.
• Strong knowledge of NSW strata legislation, compliance obligations and industry practices.
• Confidence preparing for and conducting strata meetings.
• Excellent verbal and written communication skills.
• Strong negotiation, conflict-resolution and problem-solving abilities.
• The ability to communicate professionally with people who may have different interests, expectations and priorities.
• Excellent organisation, diary management and attention to detail.
• A proactive approach and the ability to manage competing priorities effectively.
• Sound commercial judgement and an understanding of the importance of client retention and portfolio growth.
• A calm, respectful and appropriately assertive approach to challenging situations.
• A reliable, accountable and team-focused work ethic.
• A genuine commitment to delivering high-quality client service.

What You'll Need

• A current NSW strata management qualification, certificate or licence appropriate to the duties of the position.
• Demonstrated experience working in strata management.
• A current NSW driver licence.
• A reliable, comprehensively insured vehicle available for work-related travel.
• Proficiency in Microsoft Office and relevant strata management software.
• A sound understanding of financial reports, budgets, levies and trust accounting processes relevant to strata management.
• A professional and well-presented approach.
• A commitment to maintaining all required continuing professional development and industry training.

What We Offer

• A welcoming, supportive and professional team culture.
• An office environment where people genuinely enjoy working together.
• A competitive remuneration package.
• Access to assistant, administrative and operational support.
• A generally Monday-to-Friday working structure.
• A monthly RDO in recognition of after-hours AGM commitments.
• Ongoing training and professional development.
• A stable, long-term career opportunity within an established Western Sydney business.
• Achievable Bonus Opportunities - Earn additional bonuses without compromising the primary focus of the role: maintaining a manageable portfolio and delivering exceptional customer service.

Note: Any remuneration or entitlements mentioned are indicative only and subject to the terms of an employment agreement.