Assisstant Store Manager TKD

Wesfarmers; Toowoomba Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discount card

Free One Pass

Wesfarmers partner offers

Career development opportunities

Refer-A-Friend program

Additional annual leave

Job summary

Blackwoods Tool Kit Depot in Toowoomba is seeking an energetic Assistant Store Manager to support the Store Manager and lead a team to deliver exceptional customer experiences.

You will drive sales performance, coach staff, manage rostering and recruitment, and ensure safety and compliance across the store. This hands-on role offers pathway to Store Manager and a dynamic retail environment.

Qualifications

• Experience in retail, trade, hardware or similar customer-focused environment.
• Strong leadership and coaching skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Support the Store Manager to deliver strong sales and commercial results.
• Lead and coach team members to provide outstanding customer service.
• Drive team engagement, performance and accountability.
• Ensure the store is well presented, fully stocked and operating efficiently.
• Assist with rostering, recruitment, onboarding and team development.
• Build strong relationships with customers and create repeat business
• Champion safety, wellbeing and compliance within the store.
• Step into the Store Manager role when required and lead from the front.

Skills

Leadership

Customer service

Sales focus

People development

Communication

Job description

About the role

Ready to take the next step in your retail or trade leadership career?

At Blackwoods Tool Kit Depot, we're passionate about helping tradies, businesses and serious DIYers get the right tools, equipment and advice to get the job done. We're looking for an energetic and people focused Assistant Store Manager to help lead our Toowoomba team and drive an exceptional customer experience every day.

This is a hands on leadership role where you'll work alongside the Store Manager to lead the team, drive sales performance, maintain operational excellence and create a safe, high performing culture.

What you'll be doing

• Supporting the Store Manager to deliver strong sales and commercial results.
• Leading and coaching team members to provide outstanding customer service.
• Driving team engagement, performance and accountability.
• Ensuring the store is well presented, fully stocked and operating efficiently.
• Assisting with rostering, recruitment, onboarding and team development.
• Building strong relationships with customers and creating repeat business
• Championing safety, wellbeing and compliance within the store.
• Stepping into the Store Manager role when required and leading from the front.

We're looking for someone who:

• Previous experience in retail, trade, hardware or a similar customer focused environment.
• Proven leadership experience, or someone ready to take the next step into a leadership role.
• Strong commercial and sales acumen with the ability to drive results.
• A passion for coaching and developing people.
• Excellent communication and relationship-building skills.
• A hands on leadership style and willingness to get involved wherever needed.
• Commitment to creating a safe and productive workplace.
• Knowledge of tools, hardware or industrial products is highly regarded but not essential.

What's In It For You

• Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
• Continuous training and career development opportunities
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Refer-A-Friend program – earn up to $2,000 for each referral!
• Ability to purchase up to 4 weeks' additional annual leave
• Generous paid parental leave policy
• Free onsite parking and more!

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.