Assistant Store Manager - Optical Retail Leader

baileynelson; Willoughby City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

2 free pairs of glasses per quarter

Product allowance

Hands-on optical dispensing training

Internal progression opportunities

Job summary

Bailey Nelson in Chatswood is hiring an Assistant Store Manager to lead the team and deliver an exceptional customer journey from eye test to frame selection. You will own the store two days a week, coaching staff and driving performance.

Join a fast-growing brand with internal progression opportunities, hands-on training in optical dispensing, and a strong focus on customer experience. OTE up to $85,000 with bonus structures and product allowances.

Qualifications

• Experience in retail or optics at supervisor/management level.
• Able to lead a team and coach others.
• Must be available Sunday to Thursday.

Responsibilities

• Support Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection.
• Take ownership of the store 2 days a week, leading the team and driving performance.
• Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
• Coach and support your team to deliver great service, every time.

Skills

Retail management

Leadership

Customer service

Team coaching

Store operations

Tools

POS systems

Job description

Bailey Nelson in Chatswood is hiring an Assistant Store Manager to lead the team and deliver an exceptional customer journey from eye test to frame selection. You will own the store two days a week, coaching staff and driving performance.

Join a fast-growing brand with internal progression opportunities, hands-on training in optical dispensing, and a strong focus on customer experience. OTE up to $85,000 with bonus structures and product allowances.