Assistant Store Manager, Optical Retail Customer Experience

Bailey Nelson; The Hills Shire Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

OTE up to 80k

Glasses and contact lens allowance

Training in optical dispensing

Internal progression opportunities

Job summary

Bailey Nelson in Castle Towers, NSW, is seeking an Assistant Store Manager who brings energy, leadership, and a genuine love for customer experience to lead daily store operations. You will support the Store Manager and Optometrist to deliver a seamless journey from eye test to frame selection and dispense, while owning the store two days a week to drive performance.

The role requires a passion for optics and retail, a confident leader who develops others, and availability to work full time on a

Qualifications

• Experience in retail or optics at a supervisor or management level.
• Confident leader who enjoys developing others.
• Available to work full time on a Sunday to Thursday roster.

Responsibilities

• Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
• Take ownership of the store 2 days a week, leading the team and driving performance.
• Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
• Coach and support your team to deliver great service, every time.

Skills

Retail management

Leadership

Customer experience

Optical retail

Job description

Bailey Nelson in Castle Towers, NSW, is seeking an Assistant Store Manager who brings energy, leadership, and a genuine love for customer experience to lead daily store operations. You will support the Store Manager and Optometrist to deliver a seamless journey from eye test to frame selection and dispense, while owning the store two days a week to drive performance.

The role requires a passion for optics and retail, a confident leader who develops others, and availability to work full time on a